Associate

• Advise and support internal client serving teams in India and Bangladesh to make best use of SAP and its processes in order to effectively manage their projects with EY's external clients.
• Provide high quality advice to internal customers.
• Be flexible and ready to adapt to a constantly changing environment to develop your skills.
• Work with Finance teams to reach out to client serving teams and assist on their financials.
• Prepare and facilitate training for client serving teams on SAP and finance.
• Provide virtual support to our client serving teams (phone or e-mail).
• Team with them to help in resolving their immediate questions.
• Educate and guide them through recommendations and training.
• Ensure that needed responses are provided in a quick manner or escalated when essential.
• Document all calls, e-mails and chats in the system.
• Share best practices and provide support to other team members across borders and service lines.
• Stay up to date with the firm's latest policies, processes and tools.
• Stay connected with the business and functional experts.
• Self-educate and seek additional knowledge.

Qualifications

• Bachelor of Commerce

Experience

• Finance Experience would be helpful

Skills

• SAP
• Finance
• Training
• Customer support
• Documentation
• Knowledge sharing
• Cross-functional collaboration
• Continuous learning

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.