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    Job · 14128683

    MUMBAI · FULLTIME

    Associate

    WNS logo

    WNS

    Mumbai · onsite · Posted 55d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeMumbai

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    Section · 01

    About this role

    WE ARE HIRING GRADUATE FRESHERS/IATA FRESHERS FOR A TRAVEL PROCESS!! IMMEDIATE JOINERS ONLY!!

    MEGA WALK IN DRIVE FROM 10TH AUGUST 2026 11-2PM.

    ADDRESS: WNS, 6TH FLOOR, CENTAURUS BUILDING, HIRANANDANI ESTATE, THANE WEST.

    TO MEET-HR CHINMAYI PAWASKAR ([phone removed])

    [HIDDEN TEXT]

    Job Title: Associate (Travel process)

    Location: Thane Hiranandani Estate

    Employment Type: Apprenticeship / Full-time

    Shift: Rotational Shifts

    Transport facility provided

    About the Role

    We are looking for dynamic and customer-focused professionals to join our Travel Operations team. The candidate will be responsible for handling travel-related processes while ensuring adherence to quality standards, productivity targets, and process compliance. The role requires flexibility to work in rotational and night shifts along with movement to the Thane office location as per business requirements.

    Key Responsibilities

    • Follow all process updates, work instruction manuals, SOPs, and operational guidelines.
    • Achieve productivity, quality, and accuracy targets consistently on a month-on-month basis.
    • Adhere to team goals, SLAs, and operational targets.
    • Follow roster schedules, transport guidelines, and other team plans.
    • Complete all mandatory trainings, assessments, and compliance checks within timelines.
    • Participate in additional training and upskilling initiatives as required.
    • Ensure compliance with approved procedures and work instructions.
    • Handle travel-related queries and operations efficiently while maintaining high service standards.
    • Demonstrate analytical thinking and problem-solving skills in day-to-day operations.

    Preferred Qualifications

    • Graduate fresher or IATA Certification preferred.
    • Diploma in Travel & Tourism preferred.
    • Prior experience in PRA or travel process operations is an added advantage.

    Interested candidates are required to register on the given link before appearing for the interview https://smrtr.io/vm6tg

    HR CHINMAYI PAWASKAR ([phone removed])

    [HIDDEN TEXT]

    Sourced from foundit

    Section · 02

    Skills

    Problem Solvinganalytical thinkingProcess compliancequality standardsProductivity targetsTravel-related processes

    Section · Company

    About WNS

    WNS logo

    WNS

    BPO

    20.0k+

    employees

    1996

    30 years old

    Mumbai, Maharashtra

    India

    ₹6.3L PA avg

    Avg at WNS

    About

    WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions for various industries.

    Industries

    BPOBPO/KPOConsultingFood Processing

    Employee ratings

    10 reviews

    3.3/ 5

    Culture

    1.8

    Career growth

    1.8

    Work-life

    2.5

    Employees rate it well for

    Job Security36Work-Life Balance33

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