Associate

Key Responsibilities:

Functional Responsibilities:

• Execute access controls, ensuring timely reviews of user access and effective resolution of discrepancies.

• Providing coverage covering Information Quality tasks including but not limited to collating data for the quarterly overview and coordinating annual document reviews.

• Oversight of the governance for GAC process documents which involves re-iterating roles and responsibilities throughout document workflow, ensuring documents are being reviewed when their periodic review is due, making sure documents ownership are re-assigned when necessary.

• Analyze system data to identify trends and share insights with stakeholders, developing targeted action plans based on findings.

• Conduct independent research to enhance data understanding and inform decision-making.

• Apply troubleshooting skills, including Root Cause Analysis, to identify issues and implement corrective actions.

• Analyze significant incidents, ensuring that appropriate corrective measures are taken.

• Adhere to strict deadlines, maintaining accurate records in compliance with internal procedures.

• Respond promptly to access-related inquiries via email or phone.

• Conduct control testing to verify the effectiveness of controls in place.

• Execute User Acceptance Testing to facilitate changes in relevant IT systems.

• Balance effective operational execution with a commitment to continuous improvement.

• Support process stakeholders (e.g., requestors, approvers, IT application teams, compliance) through training, expertise, and clear communication.

• Collaborate with Internal Audit teams during ongoing audits.

• Contribute to the development of Access Controls and associated policies, standards, and procedures.

• Take ownership of all deliverables, ensuring timely and high-quality execution of tasks.

• Build and maintain strong relationships with client counterparts.

• Communicate effectively with clients regarding task guidance, progress updates and any challenges encountered during execution.

• Strong communication (written and oral), interpersonal and organizational skills.

• Basic understanding of data analysis principles.

• Problem-solving skills, multi-tasking and proactive approach, with a proven ability to develop effective solutions.

• Proficiency in Excel is required; familiarity with AI tools is preferred but not mandatory.

• Professional demeanor with a collaborative mindset, capable of interfacing effectively with internal and external stakeholders.

• Diligent, intellectually curious self-starter with a strong work ethic and a drive for success.

• Willing to work in 04:00 pm to 01:00 am IST shift timings.

Essential Qualifications:

Bachelor’s degree with 1-3 years of experience in operational processes, preferably in Risk & Control processes.