MUMBAI · FULLTIME
Associate
EIH
Mumbai · onsite · Posted 71d ago
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Undisclosed2–5 yrsfulltimeMumbai
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Section · 01
About this role
Job Description: Banquet Sales Assistant Job Title: Banquet Sales Assistant
Job Summary
Key Responsibilities
Sales & Business Development
Qualifications & Experience
Education
Required Skills & Competencies
Key Performance Indicators (KPIs)
Department: Sales & Marketing
Location: [Hotel Name & Location]
Reports To: Director of Sales / Sales Manager
Location: [Hotel Name & Location]
Reports To: Director of Sales / Sales Manager
Job Summary
The Banquet Sales Assisstant is responsible for generating banquet and event business for the hotel through proactive sales efforts, client relationship management, and event coordination. The role focuses on maximizing banquet revenue by selling the hotel's event spaces and catering services for weddings, corporate meetings, conferences, social events, and other functions while ensuring exceptional guest satisfaction.
Key Responsibilities
Sales & Business Development
- Generate new banquet business through market research, prospecting, networking, and client visits.
- Identify and develop opportunities for weddings, corporate events, conferences, social gatherings, exhibitions, and other special events.
- Achieve assigned banquet revenue and sales targets.
- Prepare and negotiate banquet proposals, contracts, and pricing packages.
- Conduct site inspections and hotel tours for prospective clients.
- Maintain a strong sales pipeline and update customer information in the CRM system.
- Build and maintain strong relationships with corporate clients, event planners, wedding organizers, travel partners, and repeat customers.
- Respond promptly to inquiries and provide customized event solutions.
- Follow up with clients to secure business and encourage repeat bookings.
- Handle guest feedback, concerns, and special requests professionally.
- Coordinate with clients to understand event requirements, budgets, timelines, and expectations.
- Prepare Banquet Event Orders (BEOs) and communicate event details to operational departments.
- Liaise with Banquet Operations, Food & Beverage, Kitchen, Front Office, and Housekeeping teams to ensure smooth event execution.
- Attend key events and functions to ensure client satisfaction and operational excellence.
- Maximize banquet and catering revenues through upselling and cross-selling hotel services.
- Monitor market trends, competitor activities, and pricing strategies.
- Assist in developing banquet packages and promotional offers.
- Prepare sales forecasts and contribute to annual business plans.
- Maintain accurate sales records, contracts, and event documentation.
- Generate regular sales reports and performance updates.
- Ensure compliance with hotel policies and contractual obligations.
- Participate in sales meetings and training programs.
Qualifications & Experience
Education
- Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, Marketing, or related field.
- 2-5 years of experience in banquet sales, catering sales, event sales, or hotel sales.
- Experience in luxury, upscale, or business hotels preferred.
- Proven track record of achieving sales targets and revenue growth.
Required Skills & Competencies
- Strong sales, negotiation, and closing skills.
- Excellent communication and presentation abilities.
- Customer-focused approach with exceptional interpersonal skills.
- Event planning and coordination expertise.
- Knowledge of banquet operations and hotel services.
- Strong organizational and time management skills.
- Ability to work under pressure and manage multiple events simultaneously.
- Proficiency in MS Office and hotel sales/property management systems.
- Strong problem-solving and decision-making abilities.
Key Performance Indicators (KPIs)
- Banquet revenue achieved versus target.
- Number of confirmed events and functions.
- Conversion rate of inquiries to bookings.
- Client satisfaction scores and feedback.
- Repeat business generated.
- Average revenue per event.
- Upselling and cross-selling revenue.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
crmforecastsEvent Salescateringconversion rateCatering salesBanquet Salesbanquetbanquet operationsClient VisitsBusiness DevelopmentAdministrationclient relationshipClient Satisfactioncomplianceguest feedback
Section · Company
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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