Associate - Workday Integrations & Extend

Our Company

As a part of Brookfields $416B credit platform, Oaktree is a premier credit manager emphasizing an opportunistic, value-oriented, and risk-controlled approach to investing across credit, equity, and real estate.

Oaktree is committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture.

Oaktree is wholly owned by Brookfield, a leading global investment firm with more than $1 trillion in assets under management. Brookfield owns and operates high-quality businesses and real assets that provide essential services and form the backbone of the global economy. It invests on behalf of institutions and individuals around the world across infrastructure, renewable power and transition, private equity, real estate, and credit.

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For additional information, please visit Oaktrees website at http://www.oaktreecapital.com/

Position Overview

Associate, Workday Integrations & Extend is responsible for the design, development, and ongoing support of Workday integrations and Extend applications within the Human Resources Services (HRS) function.

This role provides both operational support for production integrations and applications, as well as project-based support for new implementations, enhancements, and enterprise initiatives. The Senior Analyst serves as a technical subject matter expert and trusted partner to HR, Payroll, IT, and external vendors, delivering scalable and compliant solutions that enhance business processes and ensure data integrity across the enterprise.

Key Responsibilities

Integration Design & Support

Design, build, test, deploy, and maintain Workday integrations including: Enterprise Interface Builder (EIB)

Core Connectors

Workday Studio

Workday Web Services (REST/SOAP APIs)

RaaS-based integrations

Design and support integration orchestrations, including multi-step and event-driven workflows.

Develop and maintain transformation logic using XML and XSLT.

Translate business requirements into scalable, secure, and sustainable integration solutions.

Monitor integration performance and provide ongoing support across production and non-production environments.

Troubleshoot integration failures, conduct root cause analysis, and implement sustainable corrective actions.

Coordinate with third-party vendors to manage inbound and outbound data exchanges.

Ensure compliance with enterprise data privacy, security, and audit requirements.

Workday Extend Application Development

• Design and develop Workday Extend applications to enhance core Workday functionality.
• Partner with stakeholders to gather requirements and deliver secure, user-centric solutions.
• Manage application lifecycle activities including configuration, testing, deployment, and documentation.
• Ensure Extend applications align with enterprise architecture and governance standards.
• Identify opportunities to leverage Extend capabilities to streamline processes and improve user experience.

Operational Support, Ticket Governance & Project Delivery

• Provide senior-level operational support for Workday integrations and Extend applications, ensuring production stability and data integrity.
• Manage intake, prioritization, and resolution of integration and application-related support tickets in alignment with service level expectations.
• Serve as an escalation resource for complex integration and application issues, supporting root cause analysis and resolution.
• Monitor support backlog trends and identify opportunities to improve system reliability and efficiency.
• Participate in enterprise initiatives including Workday releases, system enhancements, and new integration or Extend deployments.
• Support discovery, design, testing, deployment, and change control activities while balancing ongoing operational responsibilities.

Qualifications

Education

• Bachelors degree in Information Systems, Computer Science, HR Technology, Business Administration, or related field (or equivalent experience).

Experience

• 6+ years of experience supporting and developing Workday integrations in a complex enterprise environment.
• Demonstrated experience designing and supporting integration orchestrations.
• Experience developing Workday Extend applications preferred.
• Strong understanding of HR, Payroll, and Finance business processes.
• Experience partnering with cross-functional stakeholders and third-party vendors.

Technical Skills

• Proficiency in XML, XSLT, REST and SOAP APIs.
• Experience with Workday integration tools including EIB, Core Connectors, Studio, and RaaS.
• Strong analytical and troubleshooting skills.
• Advanced Excel skills for data reconciliation and validation.

Skills & Competencies

• Teamwork – Ability to collaborate effectively across global and cross-functional teams.
• Communication – Strong written and verbal communication skills with the ability to convey technical concepts clearly to non-technical stakeholders.
• Critical Thinking – Applies sound judgment and analytical skills to resolve complex system and data issues.
• Operational Excellence – Strong attention to detail and commitment to accuracy.
• Initiative – Self-starter with the ability to manage competing priorities in a dynamic environment.
• Adaptability – Demonstrates flexibility and responsiveness to evolving business nee

Equal Opportunity Employment Policy

Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.