BENGALURU · FULLTIME
Associate Travel Support (US)
itilite
Bengaluru · onsite · Posted 3d ago
Sourced from
Undisclosed1–4 yrsfulltimeBengaluru
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
- Provide exceptional traveler care and customer service to our clients
- Accurately complete end to end International travel requirements for air, hotel,car, rail.
- Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory)
- Open to work in flexible environment, roster off, weekend working, public holidays and festivals
- Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA
- Excellent communication skills (Both Written and Verbal)
- Providing consultative multi-country routings for best fares and preferred carrier usage.
- Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary.
- Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants
- Deliver expectations against individual and shared team key performance indicators
- Embrace the role of providing a superior consultative value to clients
- Should be team player and manage show alone if required
- Knowledge of corporate travel economics and travel technology/tools will be an added advantage
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Customer ServiceTravel TechnologyeconomicsSLAResearchCommunication SkillsInternational Voice/ Travel Support
Section · Company
About ITILITE
itilite
Software Product
163
employees
2017
9 years old
Bangalore,Karnataka
India
About
Online travel management platform for company outings
Industries
Software ProductInternetTravel & Tourism
Employee ratings
98 reviews
2.8/ 5
Culture
2.5
Career growth
2.4
Work-life
2.8
Employees rate it well for
Senior Management18Job Security17Work Culture14Work Life Balance12Working Hours/shift8
Find them on