Associate-Travel & Expense Management

We're seeking someone to join our team as a Ground Transport Ops Support Associate to provide operational, administrative and reporting support across Bengaluru and Mumbai, helping ensure effective daily service delivery, stakeholder communication, issue management and business continuity for the Ground Transport leadership team.In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business. This is an Associate level position within the Travel & Expense Management team.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role:

• Support daily Ground Transport operations across Bengaluru and Mumbai, including five-day office requirements and business continuity activities.
• Supervise vendor on-ground operations, including chauffeur and fleet management, and coordinate with routing, security and business stakeholders.
• Maintain operational reports, trackers, dashboards and performance metrics; support utilization, route optimization and fleet performance reviews.
• Track service issues, escalations, vendor actions and closure status, maintaining clear documentation and follow-up discipline.
• Maintain SOPs, audit evidence and governance records; support compliance and safety initiatives, including SOS governance monitoring.
• Prepare meeting materials, action logs, governance reviews, management reports and employee transport communications.
• Provide backup operational coverage for the Bengaluru Ground Transport Lead during planned or unplanned absence.

What you'll bring to the role:

• Bachelor's degree in Business Administration, Operations Management, Logistics or a related discipline, with two to five years of relevant experience.
• Experience in operations, transport coordination, administration, facilities or service delivery, including stakeholder coordination and reporting.
• Strong organizational, communication, documentation, problem-solving, escalation management and follow-up skills.
• Advanced Excel and reporting capability, with the ability to manage multiple priorities under tight timelines.
• Knowledge of transportation operations, logistics or workplace services; experience with Ground Transport vendors and India ground transportation is preferred.
• Familiarity with Power BI, reporting tools or workflow automation tools is desirable