Associate Trainer Digital Marketing

Department: Academics & Learning Development

Reporting to: Academic Manager

Experience: Freshers may apply

Employment: Full-time

The Student Mentor/Associate trainer supports learners throughout their academic journey—from onboarding and active learning to course completion and placement readiness.

This role is suitable for digital marketing learners or graduates who enjoy mentoring others and aspire to become trainers, educators, or academic leaders. Previous work experience is not mandatory.

• Mentor and support 80–100 learners across a maximum of five batches.
• Conduct onboarding and maintain regular learner communication.
• Track attendance, assignments, certifications, and course progress.
• Follow up with absent, inactive, and academically pending learners.
• Coordinate doubt clearance and assignment evaluation with trainers.
• Ensure learners receive timely feedback and opportunities for correction.
• Share session recaps and collect learner feedback.
• Support portfolio development, resume preparation, mock interviews, and placement readiness.
• Maintain accurate Student Portal updates, trackers, and reports.
• Escalate academic delays, learner concerns, and unresolved issues.
• Participate in internal training and gradually develop session-delivery skills.
• Maintain periodic engagement with learners after course completion.

Key Result Area

Performance Indicator

Batch Mentoring & Learner Support

Timely follow-ups and resolution of learner concerns

Course Completion

Target: 90%

Attendance

Target: 90% learner attendance

Doubt-Clearance Coordination

Learner doubts coordinated and closed on time

Assignment Progress

Submissions and trainer evaluations regularly monitored

Documentation & Reporting

Accurate and timely portal, tracker, and report updates

Batch Management

Up to four batches managed effectively

Session Recap & Feedback

Timely recaps and regular feedback collection

Placement Readiness

Target: 90% placement support for eligible job-seeking learners

Team Collaboration

Effective coordination with trainers and the Academic Team

Learning & Development

Active participation in training and continuous skill improvement

Behavioural Competencies

Ownership, empathy, discipline, reliability, and professional communication

• Completed or currently pursuing a Digital Marketing course.
• Working knowledge of core digital marketing areas.
• Strong communication skills in Malayalam and English.
• Comfortable communicating through calls, messages, and online meetings.
• Patient, organised, responsible, and consistent with follow-ups.
• Genuine interest in mentoring learners and supporting their progress.
• Aspires to grow as a trainer, educator, or academic leader.
• Willing to work flexible shifts based on batch schedules.