Associate Technology Manager

":" Education Qualification :
Any Graduate (Engineering / Science)

Skills :
Primary -> Technology | Cisco WLAN | 4 - Advanced
Primary -> Technology | Cisco R and S | 1 - Aware
Primary -> Technology | Palo Alto Firewall | 4 - Advanced
Secondary -> Technology | Zscaler Proxy | 2 - Knowledgeable

Certification :
Technology | CCNP/ PCNSE/ CISSP/ ZCCP-IA

Network Design and Optimization (Cisco RandS):
Advanced in optimizing complex enterprise LAN/WAN architectures using Cisco routing and switching technologies, including BGP configurations, VRF segmentation, QoS, and high availability.

Security Architecture with Palo Alto Firewalls:
Experienced in implementing zone-based security, user-ID integration, threat prevention, and IPS/IDS policies across distributed environments, utilizing Panorama for centralized management.

Wireless Infrastructure Planning and Troubleshooting (Cisco WLAN):
Experienced in high-density wireless networks with Cisco WLC, CleanAir, and RRM technologies, conducting predictive site surveys, and resolving RF interference and roaming issues using tools such as Ekahau and DNAC Assurance.

Zscaler Cloud Security Policy Engineering:
Knowledgeable in managing secure web gateway policies, configuring Zscaler App (ZApp), SSL inspection, CASB features, and integrating Zscaler with identity providers and SIEM/SOAR platforms.

Provides mentorship and guidance to Level 1 and Level 2 engineers, fostering skill development through continuous knowledge sharing, structured handovers, and adoption of best practices. Acts as the primary technical contact during major incidents and escalations, ensuring timely communication, effective resolution, and comprehensive post-incident analysis. Promotes a collaborative and positive team culture by proactively resolving conflicts and strengthening cohesive relationships across delivery teams." , "endtDate":null , "qualification":null , "companyId":15429 , "