Associate Technical Services Engineer - Windows Application Support

Job Location: Noida

Location Flexibility: Multiple Locations in Country

Req Id: 12235

Posting Start Date: 9/10/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Role: Associate Technical Services Engineer - Windows Application Support

Shift: US Shift (24x7 Support Rotation)

Work Mode: Hybrid

Relevant Exp: 3+ Years

Job Description

Role Overview

We are looking for an experienced IIS & .NET Application Support Engineer to support business-critical applications hosted on IIS in enterprise production environments. The role requires strong technical troubleshooting, excellent communication skills, and the ability to manage incidents in a 24x7 support environment.

Key Responsibilities

Support IIS-hosted .NET and .NET Core applications in production environments

Perform IIS administration, configuration, monitoring, and troubleshooting

Manage SSL certificates and HTTPS configurations

Support application deployments, releases, and environment-related activities

Handle Incident, Change, and Problem Management through ServiceNow

Analyse IIS logs and Windows Event Viewer logs to identify application issues

Perform Root Cause Analysis and resolve production incidents

Monitor application availability, performance, and service stability

Coordinate with Development, Infrastructure, and Business teams

Support critical incidents and ensure timely service restoration

Maintain technical documentation, incident records, and resolution details

Mandatory Skills

3+ Years hands-on experience in IIS Administration

Excellent verbal and written communication skills

Windows Server Administration

• NET and .NET Core Application Support
  
  

SSL Certificate and HTTPS Configuration

Application Monitoring and Troubleshooting

Incident and Change Management

ServiceNow Ticketing

ITIL Fundamentals

Basic understanding of Active Directory

Ideal Candidate Profile

3+ Years Experience supporting enterprise applications in production environments

Strong troubleshooting, analytical, and problem-solving skills

Customer-facing application support experience

Ability to work effectively during critical production incidents

Comfortable working in US shifts and 24x7 rotational support

Strong ownership and commitment to maintaining stable application services

Relocation Supported: Yes

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.