Associate Technical Engineer – Cybersecurity

Security Operations Centre (SOC) Analyst plays a vital role in Security delivery. As a SOC Analyst, you will be on the front line of Cyber Defense, detecting & responding to Cyber Incidents as they happen. You will work with other team members to provide situational awareness through detection, containment, and remediation of IT threats. This job requires great attention to detail and general awareness of Cyber Security tools like SIEM, XDR, EDR, IDS/ IPS, ability understand various logs - network logs, sys logs, Firewall logs. As a SOC Analyst you are expected to have working knowledge in areas of networking, malware analysis, incident response, vulnerability management.

• Threat & vulnerability analysis
• Investigate, document & report Information security issues & emerging trends
• Analysis & response to unknown vulnerabilities

Responsibilities

As a SOC Analyst - Level 1, you will:

• Monitor security logs and alerts from different security monitoring platforms and sources using SIEM and direct information on an advanced level
• Perform Triage on Incidents detected.
• Submit incidents for a follow-up to functional maintenance.
• Track progress on incidents that have been submitted from outside of the SOC
• Resolve Incidents as per Standard Operating Procedure (SOP)
• Propose and identify automation opportunities resulting from incidents.
• Prepare SOC Management Reports.
• Analyzing & preparing daily and monthly reports based on the devices which are being monitored
• Creating Reports and Dashboards based on the customer requirement.
• Creating Reports which helps in providing the logs for the alerts, for finding any possible threats.
• Analyze a variety of network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths.
• Work under supervision of technical lead to accomplish assigned tasks.
• Change Management/ Implementation: Independently implement changes to meet customer infrastructure needs within area of technical responsibility
• Patch and Security Management: Apply patch and security changes per policy.
• Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
• Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).
• Project Management: Participate in customer and internal projects, including transformation.
• Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters.
• Teamwork: Work as part of a team, which may be virtual and/or global. Participate as part of a team and maintains good relationships with team members and customers

Skill

2 - 4 years of relevant experience

Typical skills include:

• Sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
• Understanding of technology in direct responsibility (SIEM, XDR, EDR, MDR)
• General understanding of related technologies (Networking, Operating Systems)
• Customer Service
• General Project Management (Basic)
• Customer/Vendor Management (Basic)
• Able to communicate broad and specific concepts with team and to peers.
• Able to produce documentation for use by team and customer.
• Good verbal & written communication skills
• Proactive approach to meet & exceed goals

Qualification

Bachelor's Degree in Engineering, Computer Science

Understanding of ITIL process

Security related certifications (Security+, CEH) will be an added advantage

About Lenovo
At Lenovo, we are driven by our vision of Smarter Technology for All-creating innovative technology that empowers individuals, businesses, and communities around the world. With a global team of more than 77,000 employees serving customers in over 180 markets, Lenovo is a leading technology company delivering intelligent devices, AI-ready infrastructure, cloud solutions, and world-class services.

Our commitment to innovation, inclusion, and sustainability enables us to solve complex business challenges while creating technology that makes a meaningful difference. As AI reshapes every industry, Lenovo is at the forefront of helping customers realize its full potential through AI-powered devices, Hybrid AI solutions, intelligent infrastructure, and AI-enabled services.

Joining Lenovo means working alongside talented professionals who are passionate about innovation and continuous learning, with opportunities to build expertise in AI, cybersecurity, cloud, automation, and next-generation technologies. We empower our people with the tools, training, and global opportunities to grow their careers while contributing to our mission of delivering smarter, more secure, and more intelligent technology for everyone.