Associate System Engineer

Job Summary

Work Your Magic with us! Ready to explore, break barriers, and discover more. We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Department

We are 24x7 Global Service Desk Support for Incident and Request Management. Our Global Service Desk provides IT Support to the employees/customers satisfying their IT needs and with Guaranteed Service Levels and increased responsiveness.

Responsibilities

• As a Service Desk Analyst, you will be on the front line of the support architecture.
• Global Service Desk is responsible for capturing specific user problems, recording them and either resolving them through a set of fixed prescribed solutions or escalating as required.

Qualifications

• Education Level and Languages Required: Graduate Degree (Science/Computer background)
• Proficiency in English (Verbal, Written)
• Shift : 24 X 7 (Rotational Shifts)

Requirements

• Strong Communication Skills - Written and Verbal
• Microsoft standard desktop applications including Word, Excel, PowerPoint, Outlook
• Using Active Directory for basic troubleshooting
• Demonstrated experience supporting customer interactions and troubleshooting

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.