FULLTIME
Associate Support Engineer
Infinite Computer Solutions
Not specified · onsite · Posted 3d ago
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Section · 01
About this role
Job Description
Key Responsibilities
- Act as the first point of contact for incident management and service requests, ensuring quick resolution and minimizing downtime.
- Monitor system health, applications, and infrastructure using tools like Grafana and Kibana, and perform routine health checks.
- Analyze logs across Linux systems, applications, and containerized environments to identify issues and perform basic debugging.
- Monitor and analyze telecom network KPIs (2G/4G/5G) and resolve OSS/data issues.
- Collaborate with L2/L3 teams and cross-functional teams for issue escalation, resolution, and continuous improvement.
- Work with distributed components such as Redis, Kafka, OAuth, and Zookeeper.
Required Skills
- Strong Linux, SQL, and log debugging expertise.
- Hands-on experience with Kubernetes/OpenShift.
- Knowledge of monitoring tools (Grafana, Kibana, Prometheus) is a plus..
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Section · 02
Skills
log debuggingOpenshiftPrometheusGrafanaKubernetesApache KafkaredisKibanaOAuthZookeeperSQLLinux
Section · Company
About Infinite Computer Solutions
Infinite Computer Solutions
IT Services & Consulting
15k+
employees
2001
25 years old
Bangalore / Bengaluru, Karnataka
India
About
A global leader in IT and digital engineering services, emphasizing cloud and AI to deliver impactful solutions across various sectors.
Industries
IT Services & ConsultingSoftware Product
Employee ratings
2,096 reviews
3.2/ 5
Culture
3.0
Career growth
2.8
Work-life
3.3
Employees rate it well for
Work Life Balance214Salary198Senior Management188Work Culture165Job Security159
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