CHENNAI · FULLTIME
Associate Support Engineer IT
Toppan Merrill
Chennai · onsite · Posted 37d ago
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Undisclosed1–4 yrsfulltimeChennai
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Section · 01
About this role
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions.
- Develop and maintain technical documentation and knowledge base articles.
- Participate in training and development programs to enhance skills and knowledge.
- Analyze customer feedback and suggest improvements to processes and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer SupportTechnical SupportTroubleshootingcustomer feedbackit systemsTechnical DocumentationIT SupportTraining And Development
Section · Company
About Toppan Merrill
Toppan Merrill
Financial Services
672
employees
1968
58 years old
Chennai, Tamil Nadu
India
₹4.8L PA avg
Avg at Toppan Merrill
About
Toppan Merrill. Complex, secure communications that deliver premier technology driven solutions to more efficiently and accurately communicate mission critical content.
Industries
Financial Services
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