Associate Supply Operations

As a Senior Associate - Supply Operations, you are at the heart of our operations. You will be responsible for the end-to-end supply lifecycle-from sourcing and community building to rigorous screening. You will act as the bridge between a family's deepest needs and the professionals who provide that care.

Responsibilities:

• Family Needs Assessment: Deep-dive into family requirements and preferences to create a precise "Ideal Profile" for each request.
• Strategic Sourcing: Utilise multiple platforms (social media, job boards, local networks) to maintain a robust pipeline of high-quality resources.
• Rigorous Screening: Conduct extensive interviews and experience evaluations to ensure only the top 5% of candidates move forward.
• Community Building: Lead initiatives to build a Community, fostering loyalty and engagement among our supply base.
• Cross-Functional Collaboration: Partner closely with the Fulfilment team to ensure a seamless handoff and high conversion rates from lead to placement.
• Process Optimisation: Constantly refine the vetting process to reduce "Time-to-Fill" while maintaining safety and quality standards.

Requirements:

• Experience: 2-5 years of experience in Recruitment, Supply Operations, or Marketplace Operations.
• High EQ & Empathy: You genuinely care about the childcare crisis parents face and can navigate sensitive, emotional conversations with grace, patience, and confidence.
• Strong vetting/interviewing skills with an eye for detail.
• A "hustler" mindset with the ability to source in unconventional ways.