Associate Specialist, Bill Audit

ESSENTIAL DUTIES AND RESPONSIBILITIES

Auditing invoices comparing it with bill of ladings and other supporting documents basis which the billings were done. You will also need to review all the customer specifics to complete audits.

Making sure calculations are properly done and applied to all the bills.

Advocate for the customer, and the business, through research, insights, and regular updates on the client information.

Work closely with team members and make sure we maintain a TAT of 24hrs/48hrs/72hrs based on the process.

Making sure all the correction requests are properly reviewed, understood and then rectifications to be done with proper documentation supporting the same.

Understanding different types of Bill of Lading sent by the customer to make sure that correct party is billed every time with the correct pricing.

Proper understanding of various logistic and accessorial terms.

Having basic understanding of billing and collections as correction team facilitates both teams.