Associate-Salesforce Local Admin- Hyderabad
Deloitte · Hyderabad · onsite · Posted 30d ago
Not disclosed2–4 yrsfulltimeSourced from
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About this role
Summary
Position Summary
Deloitte has recently invested in implementing Salesforce and requires an Analyst to join the Salesforce support team. The primary function of this role is to support all Salesforce user for issue across all data objects, functionalities, reporting and dashboard and educating users on various functionalities for ease of business. Maintaining data quality of the system and ensuring system enhancements are aligned with business need of the Firm
Work you'll do
As an Associate, Technical Project and Program Management on the Internal Client Services team, you will be responsible for:
The Internal Client Services team at Hyderabad supports with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.
Location: Hyderabad
Shift Timings: 2 PM to 11 PM (IST) / 11 AM to 8 PM (IST)
Qualifications
Required:
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 354562
Position Summary
Deloitte has recently invested in implementing Salesforce and requires an Analyst to join the Salesforce support team. The primary function of this role is to support all Salesforce user for issue across all data objects, functionalities, reporting and dashboard and educating users on various functionalities for ease of business. Maintaining data quality of the system and ensuring system enhancements are aligned with business need of the Firm
Work you'll do
As an Associate, Technical Project and Program Management on the Internal Client Services team, you will be responsible for:
- Serve as a primary administrator supporting Salesforce users across data objects, functionalities, reporting, and dashboards.
- Act as a liaison between users, business leaders, and application maintenance and development teams to support issue resolution and system enhancement requests.
- Manage user administration activities including license activation and deactivation, permission updates, asset reassignment, and onboarding communications.
- Perform user acceptance testing, triage and fulfill ServiceNow requests, and maintain process documentation and activity tracking through closure.
- Update and maintain accounts, opportunities, contacts, leads, campaigns, reports, and dashboards while supporting data cleansing across NSE geographies.
The Internal Client Services team at Hyderabad supports with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.
Location: Hyderabad
Shift Timings: 2 PM to 11 PM (IST) / 11 AM to 8 PM (IST)
Qualifications
Required:
- Bachelor's degree or Master of Business Administration (Marketing)
- 2+ years of experience as a Salesforce administrator
- Experience with Salesforce administration, including accounts, opportunities, contacts, leads, campaigns, reporting, and dashboards
- Experience with user acceptance testing and ServiceNow request management
- Experience with Microsoft Excel and Microsoft Office
- Experience with Data Loader for mass data management
- Salesforce administrator certification
- Experience supporting users on a global customer relationship management platform
- Experience creating advanced Salesforce reports and dashboards
- Experience with data cleansing and reporting
- Experience supporting stakeholders across multiple time zones
- Experience with customer relationship management functionalities and marketing automation tools
- Experience designing and implementing new processes to support user adoption
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 354562
Sourced from foundit
Skills
microsoft officeUser acceptance testingData LoaderAdministrationexcelServiceNow request management
About Deloitte
Deloitte
Management Consulting
120k+
employees
1845
181 years old
Hyderabad, India
US
About
At Deloitte, we help provide high-quality audit & assurance services, consulting, tax, and advisory services to some of the world’s most admired brands. Alongside this work, our Enabling Areas and Global teams support Deloitte’s businesses, helping create impact for clients, communities, and our people. Our professionals help provide measurable and lasting results that could help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world. Building on its 180-plus year history, Deloitte spans more than 150 countries and territories.
Deloitte US‑India Offices (USI) is a region within the Deloitte US organization, with offices across seven cities in India: Hyderabad, Mumbai, Gurugram, Bengaluru, Kolkata, Pune, and Chennai.
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