Associate - Retail - Branch Operations - Mumbai - Malad W - J-Grades

• Manage all operations activities at the branch to ensure smooth functioning.


• Resolve customer queries and issues promptly to maintain high customer satisfaction.


• Support the Retail Loan Product process and ensure timely completion of tasks.


• Coordinate with internal teams to resolve customer complaints and concerns.


• Develop and implement process improvements to increase efficiency and productivity.


• Maintain accurate records and reports of branch operations and customer interactions.

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