Associate Representative, Customer Service and Support
APL Logistics · Gurugram · onsite · Posted 22d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Resolve complaints and concerns in a fair and efficient manner.
- Collaborate with internal teams to improve overall customer experience.
- Develop and maintain a thorough understanding of our products and services.
- Identify opportunities to upsell and cross-sell products or services.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceanalytical thinkingLogisticsCommunication SkillsUpsellCommunication And Interpersonal Skills
About APL Logistics

APL Logistics
Logistics
750
employees
1977
49 years old
Scottsdale, Arizona
United States (USA)
₹5.9L PA avg
Avg at APL Logistics
About
APL Logistics specializes in global supply chain solutions, addressing complex logistics challenges across automotive, consumer, industrial, and retail sectors.
Industries
LogisticsLogistics / Shipping
Employee ratings
10 reviews
4.0/ 5
Culture
3.6
Career growth
3.4
Work-life
3.6
Employees rate it well for
Work-Life Balance40Overall Company40
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