Associate Relationship Manager - Unnati MBL

Job Requirements

Role/ Job
Title: AssociateRelationship Manager - Unnati MBL

Function/Department: Unnati
MBL

JobPurpose:

'To deliver a
high-quality client service and customer retention. Enhance product sales and
new client acquisition.

Roles & Responsibilities:

'• Identify new market opportunities and proactively work towards customer acquisition andlead generation through localized initiatives such as canopy activities,leaflet distribution, cold calling, and similar engagement efforts.

• Service leads generated through front-line sales, cross-sell initiatives, or other
internal/external channels, ensuring timely and effective follow-ups.

• Deliver exceptional client service and focus on customer retention by building andnurturing strong relationships, thereby supporting product sales and driving
new client acquisition.

• Achieve individual performance targets related to income generation, product sales, and onboarding of new clients, as per the agreed objectives.

• Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment, and continuous handholding throughout the sanction and disbursal process.

• Ensure customers do not turn into non-starters, including proactive support to
collections teams in recovering EMIs in case of payment defaults.

• Develop strong market relationships by actively engaging with local builders, business communities, and exploring new channel partners to expand outreach andvisibility.

SecondaryResponsibilities:

'• Deliver exceptional client service and focus on customer retention by building and nurturing strong relationships, thereby supporting product sales and driving
new client acquisition.

Qualifications: Graduate

Years ofExperience:

0-2 years

Walk-IN
Drive- Associate Relationship Manager- Unnati MBL

Interview Details

Date -2nd September 2026

Timings - 10am to 4pm

Address- IDFC FIRST BANK , Turanga Branch , Anugul

Ground Floor,PLOT NO. 4676, Khata NO. 929/4523,AT/PO-Hulurisingha, PS/DIST-
Angul,Odisha-759132, Anugul – 759132

Skills Required- Minimum 6months -1 year of experience in Business loan, Micro Business Loans

Work
Location - Sambalpur, Jharsuguda, Balugaon,Jaleswar,Dhenkanal, Gunpur, Chatrapur,Bhuban, Boudh,Jagatsinghpur,Puri-Chandanpur, Rourkela, Cuttack, Keonjhar Jajpur,Jaleswar,Balasore