Associate Relationship Manager - Affluent_AFFLUENT_0832_0171_1009953
Kotak Securities · Not specified · onsite · Posted 3d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
ARM - Affluent
| Position Grade | Deputy Manager (M2) / Manager (M3) |
- Handle Personalized Service Requests of Affluent (Solitaire) Customers and Deliver TAT.
- Ensure Strict Adherence to Regulatory Requirements for Affluent Customer Segment.
- Coordinate with Internal Teams †CPC / RPC / Investment Desks for Execution of Service Requests of Affluent Customers.
- Manage Complaints and Ensure Resolution within TAT.
- Ensure Higher Customer Wallet Share through Service to Sales Cross-Sell and Deepening of Banking Relationship.
- Deliver Performance on Service-Quality Scorecard
- Visit Customers for Service Related and Profilers.
- Excellent written and oral communication skills
- Excellent Communication Skills with Customer Service Orientation.
- Courteous, Patient and Polite.
- Team Player.
- Knowledge of Microsoft Excel.
- Understanding of Banking Norms and Processes.
Sourced from foundit
Skills
excelUnderstanding of banking norms and processes
About Kotak Securities
Kotak Securities
Financial Services
4.6k+
employees
1994
32 years old
Mumbai, Maharashtra
India
₹8.5L PA avg
Avg at Kotak Securities
About
Kotak Securities are a trusted trading platform backup by 3.5 Million + customers provide all financial services ounder one roof.
Industries
Financial Services
Employee ratings
10 reviews
3.6/ 5
Culture
2.8
Career growth
3.0
Work-life
3.7
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