Associate Product Manager

What You Will Do

1. Product Development

• Write clear, complete product requirements: user stories, edge cases, acceptance criteria, and what happens when things fail.
• Work day to day with Engineering, Design and Business to move work from definition to live.
• Coordinate feature launches end to end, including release checks, communication and post-launch monitoring.
• Design and run A/B experiments with a stated hypothesis
• Own the quality of what ship

2. Customer Insights

• Live in the funnel. Monitor acquisition, onboarding, offer generation, approval, disbursal and post-disbursal steps daily.
• Build and maintain dashboards for these funnels, and track daily, weekly and monthly KPIs.
• Quantify leakage: find where customers drop, size the opportunity, and rank it against everything else.
• Write your own SQL queries rather than depending on someone else to pull the data.
• Gather and validate customer voice from complaints, support calls, app reviews and research, and turn it into defined problems.
• Define instrumentation requirements for every new initiative, before it is built rather than after.

Required Skills and Experience

• 2-4 years of overall experience, including at least 1 year in product management / product analytics.
• Hands-on experience on SQL and Tableau.
• Hypothesis-driven problem solving
• Evidence of driving something from idea to launch, and of measuring what happened afterwards.
• Clear written communication, and the confidence to be direct with people more senior than you.