Associate Processing Services Analyst

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description: Job Summary

The Associate Processing Services Analyst is responsible for analyzing processing services, ensuring customer satisfaction, and supporting data processing activities. This role involves collaborating with various stakeholders, managing operations support, and maintaining high-quality standards.

Essential Job Responsibilities Analyze processing services and ensure customer satisfaction.

Support data processing activities and operations support.

Collaborate with various stakeholders to achieve organizational goals.

Manage data analysis and problem resolution.

Monitor and report on key performance indicators (KPIs).

Ensure compliance with company policies and regulations.

Qualifications & Requirements Education: Bachelor's degree in Business Administration, Data Analysis, or a related field.

Experience: Freshers

Skills:

Analytical Analysis

Analytical Thinking

Collaborative Problem Solving (CPS)

Communication

Critical Thinking

Customer Relationship Management (CRM)

Data Analysis

Data Processing

Deadline Management

Detail-Oriented

Operations Support

Problem Resolution

Teamwork

Certifications:  Certified Business Analysis Professional (CBAP)

Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

Your specific salary will be determined based on several factors:

Location-based market rate  for the role

Your abilities  in relation to the job specification

Performance  during screening and interview

Pay parity  with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. Build trust-based partnerships

Nurture long-term relationships

Remove collaboration barriers

Celebrate cross-team success

Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. Use storytelling to build buy-in

Align communication with organizational goals

Guild alignment through strong engagement

Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. Use data to identify improvement opportunities

Make informed decisions

Align team goals with boarder strategy

Empower teams to manage their own goals

Translate vision into clear priorities

Prepare for disruptions with strong change management

Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. Improve workflows for team efficiency

Use clear documentation and expectations

Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.