Associate Process Manager

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Role & responsibilities:-  

As part of our Settlements management team, you will be managing a team of 5-6 members and will be responsible for meeting KPI’s and SLA’s which are defined in the process.

You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. 

Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to settlement and confirmation by the data provided to you by the system & counter parties.

• Should have understanding of Pre-Settlements activities, like: Cash flow confirmation with counter parties, affirmation of cash flows in system, cash flow processing, SSI update / correction / upload, etc. 

• Should have understanding of Post Settlements activities, like: Fails Management, Breaks resolution, Reconciliation of breaks with fails, etc.

• Should have understanding of SWIFT messages used in Cash Settlements, like: MT103, MT202, MT210, etc. 

• Should be aware of client money use & its implications

• Should be aware of electronic confirmation platforms like Markitwire, DTCC, CLS, etc.

• Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Equity Accumulators, FX accumulators, Nostro Reconciliation 

• Experience Span: 4-6 years of experience in Settlements, Reconciliation, Payments & Nostro 
• Tools/industry utilities:  Preferred hands-on & understanding of DTCC, CLS, MarkitWire, ALERT, etc. 

Disclaimer - eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law