BENGALURU · FULLTIME
Associate Process Analyst - HRO - Learning Administration
IBM
Bengaluru · onsite · Posted 50d ago
Sourced from
Undisclosed0–1 yrsfulltimeBengaluru
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Section · 01
About this role
Your role and responsibilities
;;;;;;;Create and maintain courses, classes, curricula, certifications, learning plans and learning paths in LMS.
;;;;;;;Configure instructor-led, virtual instructor-led and self-paced programs.
;;;;;;;Upload and deploy SCORM, AICC, xAPI and digital learning content.
;;;;;;;Perform end-to-end functional testing before production deployment.
;;;;;;;Validate content launch, bookmarking, completion, passing score and transcript updates.
;;;;;;;Manage learner enrollments, assignments, waitlists, cancellations and completions.
;;;;;;;Resolve learner, instructor and manager queries within SLA.
;;;;;;;Maintain LMS data integrity and training records.
;;;;;;;Generate reports on completion, attendance, compliance and learning metrics.
;;;;;;;Coordinate with learning partners, vendors and content developers.
;;;;;;;Identify automation and process improvement opportunities.
;;;;;;;Support virtual classroom scheduling and session administration.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
;;;;;;;Graduate with 0-1 years experience in Learning Administration, HR Operations or Learning Operations.
;;;;;;;Experience working on Learning Management Systems preferred.
;;;;;;;Fresh graduates may apply.
;;;;;;;Experience supporting global stakeholders preferred.
Preferred technical and professional experience
;;;;;;;Knowledge of LMS administration and learning operations.
;;;;;;;MS Excel and reporting proficiency.
;;;;;;;Strong communication and customer service skills.
;;;;;;;Analytical and problem-solving capabilities.
;;;;;;;Attention to detail and data accuracy.
;;;;;;;Ability to work in a fast-paced, deadline-driven environment.
Years of Experience:
0 to 1
0 to 1
Sourced from naukri
Section · 02
Skills
resourcehrsdProgram ManagementAgileResource ManagementTalent AcquisitionTrainingmanagementProject ManagementStakeholder ManagementoperationsAdministrationPMOProject PlanningprojectRecruitmentHuman Resource Management
Section · Company
About IBM
IBM
IT Services & Consulting
130k+
employees
1911
115 years old
Bangalore / Bengaluru, Karnataka
India
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IBM has been dedicated to every client's success and to creating innovations that matter for the world.
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