Associate Principal - Architecture

Description Location- Bellandur banglore
Shift- 1.30pm- 10.30pm
experience- 12- 16years The AI Observability Principal Architect is responsible for defining and delivering endtoend observability and AIOps capabilities across enterprise applications and platforms The role focuses on enabling proactive detection intelligent event correlation and automated incident response improving system reliability and operational efficiency This role will lead observability strategy standardization and implementation across teams ensuring clear visibility into system health business workflows and performance outcomes The lead will work closely with SRE application infrastructure and service management teams to embed outcomedriven observability CUJs SLIsSLOs and drive continuous improvement in incident detection and resolution Assignment Deliverables Define and implement observability strategy standards and roadmap Establish telemetry framework logs metrics traces and instrumentation standards Define Critical User Journeys CUJs and map Service Level Indicators SLIs SLOs Enable actionable ing aligned to userbusiness impact Implement toincident automation with correct routing and ownership Drive AIOps capabilities Event correlation and noise reduction Rootcausebased incident generation Predictive detection and anomaly identification Build and optimize observability dashboards for operations and leadership visibility Enable automation and selfhealing playbooks for recurring incidents Lead major incident support and postincident improvements Ensure continuous improvement through observability lifecycle management Required Skills 18 years experience in IT Operations SRE Observability Platform Engineering Strong expertise in Observability logs metrics traces distributed tracing SRE practices SLIs SLOs error budgets

Incident management and automation

Experience in AIOps Event Management

Event correlation deduplication noise reduction

Handson experience with observability platforms and ITSM integrations

Strong understanding of

Distributed systems and cloud environments

Telemetry pipelines and data integration

Experience in designing automation workflows runbooks and selfhealing mechanisms

Strong stakeholder management and ability to work across application infra and operations teams

Nice to Have

Experience with Azure observability stack Open Telemetry

Experience with ServiceNow ITOM AIOps

Exposure to AIdriven observability anomaly detection predictive analytics

Experience in building executive dashboards and reporting frameworksPrinciple Architect 18years of experienceContract to hire role

Mandatory Skills Azure observability SRE incident Management Automation Event Correlation Designing and Architecture Good to have NET Python angular ansible Flexiable to work on both the Shifts0800Am0500PM01000500PM Depends on work Interview process 1st round Virtual and 2nd round Inperson