Associate || Phelbo Support || Gurgaon

• Provide exceptional customer service and support to clients through various channels.


• Collaborate with internal teams to resolve complex issues and improve overall customer experience.


• Develop and maintain thorough knowledge of products and services to provide accurate information to customers.


• Identify and escalate potential issues or concerns to senior management.


• Analyze customer feedback and suggest improvements to processes and procedures.


• Work closely with cross-functional teams to achieve business objectives.

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