Associate, People Operations

Role & responsibilities:

1. End-to-End Talent Acquisition and Employee Life Cycle:

• Manage the end-to-end recruitment process, from sourcing and screening candidates to interview coordination, selection, offer rollout.
• Coordinate with hiring managers and relevant stakeholders to ensure timely closure of positions.
• Maintain and regularly update the recruitment tracker, ensuring accurate visibility of open, closed, and upcoming positions.
• Support a seamless employee experience across key stages of the employee lifecycle, from pre-joining and onboarding through internal movements and separation.
• Coordinate with relevant stakeholders to ensure timely completion of employee lifecycle processes and documentation.
• Identify opportunities to improve employee experience and streamline People Operations processes.

2. Invoice Review, Processing & Vendor Management:

• Review and process invoices received from recruitment consultants, internal contractual staff, and Background Verification (BGV) vendors.
• Verify invoices against applicable contracts, agreed terms, and supporting documentation.
• Coordinate with relevant stakeholders to resolve discrepancies and ensure timely submission and processing of invoices.
• Support the end-to-end empanelment of new recruitment vendors, including raising Purchase Requisitions (PRs), coordinating the required documentation and approvals, and facilitating the vendor onboarding process.
• Maintain records of empanelled recruitment vendors and ensure compliance with applicable procurement processes and guidelines.

3. Offer Generation & Contract Management:

• Prepare and generate employment offers for selected candidates in accordance with organizational policies and approved compensation structures.
• Coordinate the creation, issuance, and execution of employment contracts to new joiners.

4. Relocation Management:

• Coordinate relocation requirements for new joiners and employees undergoing internal movements.
• Liaise with employees, vendors, and relevant internal stakeholders to facilitate relocation support and ensure smooth transitions.
• Maintain appropriate documentation and records related to relocation requests and expenses.

5. Reports & Budget Tracking:

• Prepare and maintain regular reports and dashboards on recruitment, employee lifecycle, vendor, invoice, relocation, and other People Operations activities.
• Track recruitment and People Operations budgets against approved allocations and monitor actual expenditure.
• Maintain accurate and up-to-date records of recruitment-related costs, including consultant fees, BGV expenses, relocation costs, and other applicable People Operations expenses.
• Monitor budget utilization and identify variances between approved budgets and actual expenditure, highlighting key deviations to relevant stakeholders.
• Support periodic forecasting of recruitment and People Operations expenses based on hiring plans, business requirements, and anticipated activities.
• Provide timely data and insights for monthly/quarterly People Operations reviews, management reporting, and decision-making.
• Ensure accuracy and consistency of data across trackers, reports, and relevant systems.
• Support reconciliation of invoices and expenses with budget trackers and approved financial records.
• Maintain appropriate documentation and audit trails for reports, budgets, and expenditure-related records.
• Identify opportunities for cost optimization and process improvements while ensuring compliance with organizational policies and approved budgets.

Preferred candidate profile

Required:

• Demonstrated ability to design and implement Human Resources programs and initiatives, preferably in development sector.
• Bachelors or Master's degree with minimum of 3 years of professional experience in HR position.
• General knowledge of the principles and practices of personnel administration.
• Generalist HR background preferably developed through various specialist assignments. The most important of which would be; recruiting, employee training and development, HR administration, compensation, and compliance.
• Demonstrated strategic approach to HR with the ability and willingness to also execute the tactical elements of the job.
• Ability to work within narrowly defined objectives under general supervision
• Ability to effectively address well defined problems of moderate complexity and complete moderately complex assignments
• Generally, assists with Country Office wide projects assigned by the Officer, People Operations
• Generates tactical solutions that address the needs of various departments in the Country Office.
• Excellent communication skills in English (oral and written) and capability to relate and interact with multicultural teams and represent the organization in professional forums.

Preffered:

• Have a passion for our mission and a strong desire to impact a dynamic non-profit organization.
• Be innovative and creative not afraid to try something new and inspire others to do so.
• Have a solution-oriented approach.
• Have a very high level of personal and professional integrity and trustworthiness.
• Have a strong work ethic and require minimal direction.
• Work well independently as well as part of a team.
• Thrive in a fast-paced and fun environment.

Please share your resume at [email removed]