HYDERABAD · FULLTIME
Associate Operations Processor
Wells Fargo
Hyderabad · onsite · Posted 68d ago
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Undisclosed0–5 yrsfulltimeHyderabad
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Section · 01
About this role
Job Summary
About this role: Wells Fargo is seeking a...
In this role, you will:
- Perform general clerical operations tasks that are routine in nature
- Receive, log, batch, and distribute work
- File, photocopy, and answer phones
- Prepare and distribute incoming and outgoing mail
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures
- 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, education
- Bachelor's degree holder, preferable business course; Fresh Graduates and/or 0 to 2 years experience in banking operations (Commercial Banking or CIB); Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade Securities, Custody related to banking products; Knowledge on Message types SWIFT, FED WIRE, CHIPS, PEGA Swift ISO 20022 knowledge; Good in both verbal and written communication skills; Good investigation and problem-solving skills; Organizational and detail oriented skills; Sound risk management mindset and good understanding of compliance - AML/OFAC; Ability to handle high volume and short SLA or turn around time; Ability to work in changing and fast paced work environment; Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task; Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve
- The team member will be responsible for research, investigation and analyzing routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks Intermediary banks. Investigation types ranges from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another. Payment inquiries should be received in an authenticated message i.e. SWIFT, Swift ISO 20022 knowledge, Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc; Correction and creation of different SWIFT/CHIPS/FedWire payment message types used by the sender; duplicate processing, erroneous or cancelled payments; will all form part of the day to day activities of the Team member. When more complex problems/inquiries are received, this will be referred to the more senior Team member as per the guidelines and escalation procedures of the business.
- Pool/Queue Assignment: High Volume Low Risk (Unable to Apply Pool)
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Section · 02
Skills
Banking ProductspegaFinancial CrimesOfacRisk IdentificationProcessorFedWireBankingCommercial BankingRegulatory ComplianceResearchCommunication SkillsoperationsAmlcompliancebanking operationsCustomer Relationships
Section · Company
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
Employee ratings
8,681 reviews
3.6/ 5
Culture
3.5
Career growth
2.9
Work-life
3.8
Employees rate it well for
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