Associate Operation Processer

The role would require working in a team of operation processors to fulfill work type requirement of performing low to complex keying (alphanumeric) of activity on images of checks/invoices/pay stubs for keying and validating payee information, balancing report total, MICR information and updating the data as per specific guidance / instructions and meet service level agreement as defined by the business.

The work requires high speed and accuracy through keying input through keyboard. Good analytical skills will be added advantage to meet/exceed day to day operational requirements

• Performs a variety of operational task for the low to moderate complex processes or functions
• Takes accountability for the entire process from receipt of work to resolution and closure.
• Task requires coordination of information among various operational areas and customers. Uses multiple online systems.
• Duties may include- receiving and reviewing incoming work, contacting appropriate resources as needed entering transaction RIDS application, verifying with accuracy, resolving complex customer/client request, using multiple resources and records.
• Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
• Exercises some judgement within guidelines.

• University degree in business, commerce, or any other discipline
• Zero to 1 year of experience in banking/financial services
• Alpha numeric data entry experience
• Excellent typing skills with accuracy of >=98%
• Strong analytical skills with eye to details
• Strong communication skills both written and spoken
• Flexible with working in US operation hours i,e India night shif

• Quality oriented. Demonstrate high level of attention to detail meeting deadlines
• Working knowledge in quality or with back-office processing experience or is equivalent
• College graduate, preferably in commerce
• Strong analytical skills with high attention to detail and accuracy
• Good verbal, written, interpersonal communication skills
• Basic Microsoft office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Typing (alphabet and 10 key numerical) data entry experience. Minimum typing speed and accuracy: 30-35 (wpm/98%)
• Strong organizational, multi-tasking, and prioritizing skills
• Solid problem-solving skills
• Ability to execute in a fast pace, high demand, environment while balancing multiple priorities