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    Job · 18857766

    Teachers Insurance and Annuity Association of America logo

    Associate - Nuveen Data Quality

    Teachers Insurance and Annuity Association of America · Pune · onsite · Posted 29d ago

    Undisclosed5–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    Data Analysis, Nuveen. The Nuveen, Data Analysis job supports the organizations global customer relationship management (CRM) technology instance for sales reporting. The job is responsible for supporting the organizations global distribution teams by addressing user requests, enhancing user experience, providing user training, and maintaining data integrity of the platform. While working independently under general supervision, this job assists in the implementation of business processes and improvements that drive customer satisfaction, mitigate risk and ensure compliance. This position is also responsible for collecting data sources, analyzing key data and information, monitoring data quality to meet information system needs and requirements.


    Key Responsibilities
    • Meets with business and technology teams to ascertain system requirements, such as program functions, output requirements, input data acquisition, execution of users acceptance and may coordinate testing, and system techniques and controls.
    • Maintains sales and marketing statistics and tracks programs to evaluate effectiveness.
    • Reviews and updates data within the customer relationship management (CRM) technology to ensure data adheres to data standards.
    • Ensures implementation of data quality processes and ensures sign off on data-related changes.
    • Participates in data validation and cleaning to ensure the quality and integrity of data.
    • Works in partnership with information technology (IT) partners to design and document solutions to bridge the gaps, and provides detailed business requirements for CRM developers.
    • Documents and maintains test plans to assess business processes.
    • Supports technical architects on design decisions, both within the CRM technology itself and other connected applications.


    Educational Requirements
    • University (Degree) Preferred


    Work Experience
    • 2+ Years Required; 3+ Years Preferred


    Physical Requirements
    • Physical Requirements: Sedentary Work


    Career Level
    6IC


    Role
    Nuveen is seeking a detail-oriented, self-driven Data Quality Analyst to:
    Review customer datasets and vendor-produced reports
    Identify, investigate, and resolve data quality issues
    Partner with internal teams and external vendors
    Ensure accuracy of customer demographic data
    Deliver white glove customer service in all interactions


    Key Responsibilities
    • Conduct thorough reviews of customer demographic data and vendor reports
    • Directly correct records within systems or manage vendor corrections
    • Research data issues using industry resources and external websites
    • Trace data issues to their source and recommend sustainable fixes
    • Organize working sessions with stakeholders to resolve complex problems
    • Distill analysis into clear, concise, actionable summaries for various audiences


    Required Skills Experience
    • 5+ years of hands-on data management experience (direct record updates, not just querying)
    • Proficiency in SQL and Excel
    • Hands-on experience with Broadridge Salesvision and Salesforce CRM (required)
    • Direct experience in the US Wealth retail space
    • Understanding of how Nuveen distributes products through financial advisors
    • Strong independent worker - takes initiative without constant direction


    Preferred Qualifications
    • 5-7 years in the financial services industry
    • Experience with customer demographic data in financial services or investment management
    • Familiarity with data governance frameworks or data quality tools
    • Experience with AI-assisted tools for productivity and analysis


    Related Skills
    • SQL
    • Excel
    • Salesforce CRM
    • Broadridge Salesvision
    • Data Management
    • Data Mapping/Integration
    • Data Preprocessing
    • Data-Driven Business Intelligence
    • Programming


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Servicecustomer satisfactioncrmdata acquisitionBusiness Requirementsdata mappingAI ToolsData ManagementData Governancedata analysiscomplianceBusiness IntelligenceArtificial Intelligence

    About Teachers Insurance and Annuity Association of America

    Teachers Insurance and Annuity Association of America logo

    Teachers Insurance and Annuity Association of America

    Financial Services

    3.5k+

    employees

    New York

    US

    ₹20.3L PA avg

    Avg at Teachers Insurance and Annuity Association of America

    About

    Founded to help educators retire with dignity, today were a market-leading retirement company fueled by world-class asset management. Were fighting harder than ever before for 5M+ clients and people who need us, creating new paths to growth and lifetime income?and the confident, meaningful retirements that come with them.

    Industries

    Banking / Insurance / AccountingFinancial Services

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.5

    Career growth

    2.3

    Work-life

    3.8

    Employees rate it well for

    Work-Life Balance41Compensation & Benefits40

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