Associate - Networking

Role & responsibilities

• Monitor enterprise network infrastructure end-to-end, ensuring high availability and rapid incident resolution across all retail and corporate locations.
• Conduct periodic firewall health checks, rule reviews, and firmware updates to maintain a strong perimeter security posture.
• Lead network provisioning and commissioning for new store setups, including LAN, Wi-Fi, WAN links, and point-of-sale connectivity.
• Design, implement, and troubleshoot VLAN configurations to support segmented, secure traffic flows across retail and back-office environments.
• Manage and enhance the SD-WAN fabric, monitoring link performance, configuring policies, and optimising failover to ensure store uptime SLAs are met.
• Collaborate with ISPs, firewall OEMs, and managed service providers to resolve escalations and drive service improvements.
• Maintain up-to-date network documentation including topology diagrams, IP schemas, and change logs.
• Support cybersecurity initiatives by identifying network-level vulnerabilities and implementing hardening measures.

Preferred candidate profile

• Graduate in Science, IT, Computer Science, or a related technical discipline.
• 5+ years of hands-on experience in enterprise network administration, preferably in a multi-site retail or distributed environment.
• CCNA certification required; additional cybersecurity certifications (e.g., CompTIA Security+, CEH, or equivalent) strongly preferred.
• Solid working knowledge of firewalls (Fortinet / Palo Alto / Cisco ASA), VLANs, VPNs, and SD-WAN platforms.
• Experience with network monitoring tools (e.g., PRTG, SolarWinds, Zabbix).
• Willingness to travel to store locations for new setups, audits, and troubleshooting.
• Strong documentation habits and a disciplined approach to change management.