Associate Merchandiser

Job Description: Merchandise Associate

Department: Business Operations
Location: Lower Parel, Mumbai
Reports to: Manager Business Operations

About StylSmyth
StylSmyth is a Global Capability Centre dedicated to the fashion and lifestyle industry, delivering end-to-end design and operations support to leading international brands. For over 15 years, we've operated as an extension of our clients' in-house teams, helping them scale through dedicated creative support, production-ready artwork, and operational excellence.

Role Overview
We are looking for a Merchandise Associate to keep our merchandising workflows organised, visible and on schedule. You will manage projects and timelines in Monday.com, track Time & Action (T&A) calendars, coordinate with factories, and support communication with international clients. This role sits in Business Operations and focuses on execution and follow-through across teams. It is not a commercial or fabric-sourcing role.

Key Responsibilities

Project & Workflow Management

• Set up, manage and update project boards in Monday.com for orders, sampling and production milestones.
• Track task ownership, due dates and dependencies across teams, and escalate risks and delays early.
• Maintain accurate trackers, status reports and project documentation.
• Prepare regular status updates for the Manager Business Operations and internal stakeholders.

T&A and Production Tracking

• Build, maintain and monitor T&A calendars for each order or style.
• Follow up on sampling, approvals, production progress and shipment readiness against T&A milestones.
• Flag deviations and support the team in getting orders back on track.

Factory & Internal Coordination

• Coordinate with factories and vendors on sampling, production status and delivery timelines.
• Work with Design, Production, Logistics and Quality teams to keep information flowing and actions closed.
• Follow up on pending approvals, comments and sample feedback.

International Client Support

• Support day-to-day communication with international clients on approvals, order status and delivery updates.
• Consolidate client feedback and make sure it reaches the right teams.
• Help review tech packs, artwork and specifications for completeness before they move ahead.

Process Improvement

• Identify recurring bottlenecks and suggest improvements to workflows and Monday.com setups.

Key Skills & Qualifications

• Bachelor's degree in Fashion, Textiles, Merchandising, Commerce or a related field.
• 2 - 4 years of experience in merchandising, production coordination or operations, ideally in apparel or fashion.
• Hands-on experience with Monday.com, or similar tools such as Asana or Trello, with willingness to learn quickly.
• Working knowledge of T&A calendars and the sampling-to-shipment cycle.
• Experience coordinating with factories or vendors, and communicating with international clients in English.
• Strong organisation, attention to detail and follow-through.
• Proficiency in Excel or Google Sheets. Exposure to PLM/ERP systems is a plus.

What We Offer

• Direct exposure to international clients and real-time global workflows.
• Hands-on learning across merchandising, production and operations.
• Fast-paced, collaborative environment with strong growth opportunities.

Interested candidates can share their resume at [email removed]