Associate Manager

About the role: We are seeking a dynamic and experienced Sales City Head to lead our sales efforts in a specific location for our society management/visitor management solutions. As the Sales City Head, you will be responsible for managing a sales team, driving revenue growth, and building strong relationships with customers in the assigned location. You will report directly to the Sales Leaders and play a key role in achieving sales targets and expanding market share. The ideal candidate will have a proven track record in sales, exceptional leadership skills, and a deep understanding of the society management/visitor management industry.

Role & responsibilities

Sales Leadership:

• Develop and execute sales strategies to meet revenue targets and achieve business objectives in the assigned location.
• Lead and manage a sales team, providing guidance, coaching, and support to drive performance and exceed sales goals.
• Build and maintain strong relationships with key customers and stakeholders, understanding their needs and providing effective solutions.
• Stay informed about market trends, competitors, and industry developments to identify new business opportunities and stay ahead of the competition.
• Monitor sales performance, analyze sales data, and generate reports to track progress and provide insights for improvement.
• Collaborate with the Sales Leaders to develop sales forecasts, budgets, and action plans for the assigned location.

Team Management:

• Recruit, train, and develop a high-performing sales team, fostering a culture of accountability, collaboration, and continuous improvement.

Set clear performance expectations, conduct regular performance evaluations, and provide ongoing coaching and feedback to drive individual and team success.

• Promote a positive and inclusive work environment, motivating and inspiring the team to achieve and exceed targets.

Customer Relationship Management:

Identify and prioritize target customers and prospects within the assigned location, developing and executing effective sales strategies to acquire new business.

• Build and maintain strong relationships with key customers, understanding their needs, and providing exceptional customer service.
• Conduct presentations and product demonstrations to showcase the value proposition and benefits of our society management/visitor management solutions.
• Collaborate with the customer success team to ensure customer satisfaction and retention.

Sales Planning and Execution:

• Develop a deep understanding of the society management/visitor management industry, market trends, customer needs, and competitive landscape.

Work closely with the marketing team to plan and execute effective lead generation and demand generation activities to support sales efforts.

Collaborate with cross-functional teams, including marketing, product management, and customer success, to align strategies and drive sales success.

Preferred candidate profile

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field (MBA preferred).
• Proven track record of at least 8 to 10 years in sales, with a focus on B2B solutions and a strong background in the society management/visitor management industry.
• Previous experience in a leadership role, managing and leading a sales team.
• Exceptional sales and negotiation skills, with a demonstrated ability to close deals and achieve sales targets.
• Strong business acumen, with the ability to understand customer needs, develop effective solutions, and drive revenue growth.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders.
• Analytical mindset, with the ability to analyze sales data, generate insights, and make data-driven decisions.
• Proactive and self-motivated, with a strong drive for results and a passion for exceeding customer expectations.
• Ability to travel within the assigned location and occasionally to other locations as required.
• Geographical knowledge of the job location is an added advantage.