Associate Manager / Manager Revenue Management

Role Name: Associate Manager / Manager – Revenue Management

Job Purpose :

1. Ensure that revenue generation is optimized through the application of right pricing strategy and inventory allocation, for all distribution channels
2. Support on all issues relating to reservation/booking systems

Key Accountabilities

Strategic Activities

1. Design and own the revenue & route management strategy to optimize revenue generation, in line overall organizational targets
2. Prepare tactical, customized revenue management strategies for to suit different distribution channels

Revenue & Route Management

1. Keep track of competitor revenue and route management metrics
2. Keep abreast of industry best practices on revenue management, best-in-class systems and tool, pricing analytics, etc.
3. Lead teams to track and monitor revenue and passenger metrics; follow-up with team and other departments (as necessary) in case targets are not met
4. Direct teams to periodically benchmark and monitor revenue & route strategy against competitors
5. Direct and enable team to take decisions on maximizing revenue per flight
6. Maintain routes in line with performance and budget expectations through the careful management of the fare-class system and provide input on inventory management of seat sales
7. Regularly identify areas of revenue leakage and build tactical strategies to close the same
8. Ensure revenue management, route & automation activities work in tandem to maximize revenue per flight in all scenarios
9. Collaborate and interact with other Commercial Function Heads to ensure revenue management activities are in line with overall sales / channel strategies

Revenue Management System & Automation

1. Provide guidance to team on resolution and support for reservation and booking system related queries
2. Accountability for improving/automating revenue management process, pricing, forecasting models, systems, and tools; ascertain the implementation of AI/ML, predictive modelling, etc. in this area

Team Management

1. Provide direction and tactical guidance on revenue & route management and automation decisions to the team as and when required
2. Support, nurture and develop the team members skills required for revenue management, route management & automation

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Skills Required for the role:

Financial Acumen

Team Management

Strong Communication skills

Competitor Awareness

Critical Thinking

Strong analytical abilities

Revenue management system expertise

Market awareness of tools and systems available

Key Interfaces

Leadership Interfaces

Senior Management

• Prepare detailed reports and suggestions to the senior Management on change in revenue management strategy in accordance with needs and requirements

Internal Interfaces

Commercial

• Collaborate and interact with other Commercial Function Heads to ensure revenue management and pricing activities are in line with overall sales / channel strategies

External Interfaces

Third Party Vendors/Suppliers

• Lead and manage the airline's RM services and system suppliers to deliver targeted performance outcomes

Regulatory Authorities

• Oversee all RM contracts and agreements; ensure compliance with regulatory requirements

Educational and Experience Requirements

Minimum Education Requirement

Masters/MBA/PGDM/PGP/PG degree, preferably in Finance or Economics

Minimum Requirement - 5-8 years of experience with Airlines or OTA .