HYDERABAD · FULLTIME
Associate Manager Export Import Documentation
Digital Aptech
Hyderabad · onsite · Posted 71d ago
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Undisclosed8–10 yrsfulltimeHyderabad
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Section · 01
About this role
Areas of Responsibilities
- Manage, review, coach up the export documentation team.
- Follow metrics to ensure department success.
- Streamline in-house processes.
- Help to continue to build a team-oriented atmosphere.
- Obtain essential shipment data from clients to start the documentation process.
- Communicate daily with clients and vendors to ensure all documentation is accurate and submitted.
- Be well versed in different terminology in order to accurately complete documents.
- Promotes customer focus; Establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Required Skill Set
- Backoffice experience of at least 6-7 years or more
- Worked preferably in Logistics/ shipping domain back office
- Very good experience of Project Management and has handled new process migrations
- Worked with process metrics and has working knowledge of productivity, accuracy and TAT
- Handled directly a team size of 20 team members for more than 2 years
- Worked in processes across time zones
- People Management and Time Management skills
Educational Background Experience
Post Graduates /MBA preferred.
Minimum 8 10 years from Shipping Background
Job Category: MANAGER Job Type: Full Time Job Location: Hyderabad Work Experience: 7-10 Salary: 10-13 LPA Notice Period: 1-2 weeks immediate Your Next Step Towards Success Starts Here
Why Choose Us
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Years of Experiences
0 + 549600 hours of workforce experience
34 countries served globally
22 industries served globally
400+ clients served globally
1700+ projects delivered globally
4.81 Average rating of all ratings
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
customer satisfactionConsultingCostPDFHTMLcustomer service deliveryLogisticsProject Managementtime managementExport Import Documentation
Section · Company
About Digital Aptech
Digital Aptech
IT Services & Consulting
154
employees
2012
14 years old
Kolkata, West Bengal
India
₹5.5L PA avg
Avg at Digital Aptech
About
Digital Aptech is an full stack software development & digital service agency INDIA USA UK.
Industries
IT Services & Consulting
Employee ratings
10 reviews
4.5/ 5
Culture
5.0
Career growth
5.0
Work-life
5.0
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