MUMBAI · FULLTIME
Associate Manager - Customer Connect
Green Leaf Consultants Kolkata
Mumbai · onsite · Posted 4d ago
Sourced from
₹4.0L - ₹6.0L PA2–6 yrsfulltimeMumbai
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Section · 01
About this role
This role involves managing customer grievances, conducting Root Cause Analysis as per SOPs and TATs, and coordinating with vendors and cross-functional teams to ensure timely and effective resolution of customer issues.
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Section · 02
Skills
HNI Client HandlingGrievance HandlingNRI ServicesRCAQuery ResolutionComplaint HandlingEscalation ManagementRoot Cause Analysis