Associate Logistics Excellence

Role: Associate Logistics Excellence

Location: Ahmedabad, Gujarat

Areas

Key Accountabilities/ Responsibilities

1. Performance Analytics & Management Decision Support:

• Own Logistics & Customer Service performance dashboard covering service, cost, inventory, warehousing, freight, CFA and manpower KPIs.
• Prepare daily, weekly and monthly performance reviews with trends, exceptions, root causes, actions and recommendations.
• Convert data into concise management insights and decision-ready presentations for leadership and business reviews.
• Consolidate inputs across BLMs, Customer Service, & cross functional teams into a single, accurate performance view.
• Establish standard reporting templates and automate recurring reporting to reduce manual data preparation and rework.
• Proactively identify emerging risks, performance gaps and opportunities requiring management intervention.

2.Cost Productivity & Financial Excellence:

• Own monthly logistics cost analytics, cost bridge, cost-to-serve analytics and budget-versus-actual performance.
• Build and maintain a cost productivity pipeline covering savings opportunities, owners, timelines, baselines, targets and realised benefits.
• Identify cost drivers and quantify savings opportunities across freight, warehousing, CFA, manpower, storage and other logistics spends.
• Support cost forecasting and cost reviews with robust analysis and business cases.
• Timely and accurate submission of the Annual Logistics Budget.
• Track savings realisation and ensure benefits are sustained and reflected in financial performance.
• Monthly Logistics Cost provision submission to finance with 100% accuracy.
• Ensure timely processing of CFA payment bills and NDCs, reducing financial discrepancies.

3.Logistics Excellence & Continuous Improvement:

• Identify and lead cross-functional initiatives to improve service, productivity, cost and process efficiency.
• Conduct structured root-cause analysis for recurring operational issues and drive sustainable corrective actions.
• Standardise processes, KPIs, operating practices and governance mechanisms across the logistics network.
• Benchmark performance across locations and identify best practices for replication.
• Track improvement projects from problem definition through implementation, benefit validation and closure.

4.Network, Capacity planning:

• Analyse CFA and warehouse capacity, space utilisation, throughput.
• Support warehouse shifts, new warehouse requirements, cold-chain capacity decisions and network optimisation through scenario analysis.
• Evaluate network and distribution changes across cost, service, capacity and inventory implications.
• Develop fact-based business cases for network, capacity and logistics operating-model decisions.

5.Digital, Data & Automation:

• Identify repetitive/manual activities suitable for automation, digitization or simplification.
• Develop and enhance dashboards and automated reporting using available digital and analytics tools.
• Partner with IT and business teams to improve SAP, reporting and logistics systems/processes.
• Drive adoption of standard digital tools and data-based performance management across Logistics.
• Explore advanced analytics, automation and emerging digital solutions that can improve visibility, productivity and decision quality.

6.Governance & Action Management:

• Establish a structured performance governance cadence across Logistics & Customer Service.
• Maintain a central action tracker with owners, timelines, status, risks and expected benefits.
• Drive closure of actions arising from business reviews, audits, cost reviews and improvement projects.
• Provide exception-based escalation to the Head - Logistics & Customer Service where intervention is required.

7. Process, Inventory & Compliance Excellence:

• Coordinate inventory audit calendars and monitor inventory accuracy, stock hygiene, ageing and expiry across CFAs.
• Track audit observations and drive timely closure with relevant stakeholders.
• Identify recurring process/control gaps and drive systemic corrective actions.
• Support compliance with defined logistics processes, controls and governance standards.

8.Stakeholder Management & Capability Building:

• Work closely with Sales, Planning, Finance, IT, Procurement, BLMs, CFAs and logistics partners to deliver cross-functional outcomes.
• Facilitate structured problem-solving and performance reviews with internal and external stakeholders.
• Build a culture of accountability, data-driven decision-making and continuous improvement within the function.
• Develop and share standard tools, templates and analytical capabilities across the Logistics team.

Key Deliverables

• Single, accurate Logistics performance dashboard and management review pack.
• Timely and insightful daily/weekly/monthly performance reporting with clear actions and recommendations.
• Monthly cost bridge and cost-to-sales analytics with proactive identification of cost risks.
• Documented cost productivity pipeline with savings targets, ownership and benefit realization.
• Successful delivery of cross-functional logistics improvement and transformation projects.
• Automation and simplification of recurring reports and analytical processes.
• Improved service, productivity, cost, capacity utilisation and process compliance across the logistics network.
• High-quality decision support for network, warehouse, capacity and operating-model decisions.
• Timely closure of governance, audit and improvement actions.

Key Interactions

Internal Nature

• Head - Logistics & CS
• Decision support, performance reviews, cost/productivity agenda, transformation priorities
• BLMs / CFA Teams
• Performance governance, analytics, stock hygiene, productivity and improvement actions
• Sales / Planning / CS
• Service performance, demand/capacity issues, business priorities and cross-functional initiatives
• Finance
• Budget, provisions, cost analytics, savings validation and financial governance
• IT / Digital
• Automation, dashboards, SAP/process improvements and digital solutions

External Nature

• Vendors / 3PLs
• Commercial productivity, partner performance and improvement initiatives
• Auditors
• Controls, compliance and closure of observations

Key Dimensions

Team

• Direct Reports: NA

Role Requirements

Educational Qualifications

• PG Degree in General / Operations Management

Experience (Type & Nature)

• 6 - 10 years of experience in Supply Chain, Logistics, Operations Excellence, Business Analytics or Transformation, preferably in FMCG / Food / Consumer businesses.

Skills & Technical Competencies

• Strong analytical capability with advanced Excel; Power BI / dashboarding experience preferred.
• Strong understanding of logistics cost drivers, service KPIs, warehousing, transportation and distribution operations.
• Ability to build business cases, interpret financial data and quantify cost/productivity opportunities.
• Strong project management and cross-functional stakeholder management capability.
• Excellent communication and presentation skills, with ability to simplify complex analysis into clear management messages.
• Experience with SAP and exposure to logistics digitalisation/automation is preferred.
• Structured problem-solving orientation with strong ownership and execution discipline.

Behavioural Competencies

• Zydus Neev Behavioural Competency Framework