Associate Lead - Service Management
Microland · Bengaluru · onsite · Posted 44d ago
Undisclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and oversee the service management team to ensure high-quality services.
- Develop and implement strategies to improve service delivery and customer satisfaction.
- Collaborate with cross-functional teams to resolve complex issues and enhance processes.
- Analyze data and metrics to identify trends and areas for improvement.
- Provide training and coaching to team members to enhance their skills and knowledge.
- Ensure compliance with industry standards and best practices in service management.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactionService Managementservice deliveryteam managementcompliance
About Microland

Microland
IT Services & Consulting
3.2k+
employees
1989
37 years old
Bangalore
India
₹7.2L PA avg
Avg at Microland
About
With 35 years of experience, Microland is recognized by global industry analysts as a leader in IT infra transformation and management.
Industries
IT Services & ConsultingSoftware Product
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