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    Job · 16350803

    Microland logo

    Associate Lead - Service Management

    Microland · Bengaluru · onsite · Posted 44d ago

    Undisclosed5–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage and oversee the service management team to ensure high-quality services.
    • Develop and implement strategies to improve service delivery and customer satisfaction.
    • Collaborate with cross-functional teams to resolve complex issues and enhance processes.
    • Analyze data and metrics to identify trends and areas for improvement.
    • Provide training and coaching to team members to enhance their skills and knowledge.
    • Ensure compliance with industry standards and best practices in service management.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    customer satisfactionService Managementservice deliveryteam managementcompliance

    About Microland

    Microland logo

    Microland

    IT Services & Consulting

    3.2k+

    employees

    1989

    37 years old

    Bangalore

    India

    ₹7.2L PA avg

    Avg at Microland

    About

    With 35 years of experience, Microland is recognized by global industry analysts as a leader in IT infra transformation and management.

    Industries

    IT Services & ConsultingSoftware Product

    Employee ratings

    0 reviews

    3.4/ 5

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    Associate Lead - Service Management · waiting for your command