Associate III - Production Support
UST Global · Chennai · onsite · Posted 28d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
Primary Skillset
Additional Knowledge Areas (Preferred)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are seeking a highly motivated and skilled Support Analyst with a primary focus on SQL, UNIX, and Shell Scripting. The ideal candidate will have hands-on experience in IT support and a strong understanding of technical troubleshooting, configuration management, and system monitoring. Additionally, a basic understanding of modern cloud technologies and data platforms will be an added advantage.
Responsibilities
- Monitor and maintain system performance using SQL, UNIX, and Shell Scripting.
- Troubleshoot and resolve technical incidents in adherence to SLAs.
- Perform configuration changes and implement file-processing alterations as needed.
- Monitor dashboards and take necessary actions for failures in monitoring tools.
- Ensure continuous monitoring of application servers, file transfers, and customer profiles.
- Develop and implement SOPs to enhance efficiency and streamline processes.
- Document issues and resolutions to improve the knowledge base for the team.
- Guide and mentor team members in troubleshooting and resolving unfamiliar issues.
- Collaborate with cross-functional teams to support new implementations and enhancements.
Primary Skillset
- SQL: Writing and debugging queries for data analysis and troubleshooting.
- UNIX/Linux: Command-line expertise for system monitoring and maintenance.
- Shell Scripting: Automating tasks and workflows to improve efficiency.
Additional Knowledge Areas (Preferred)
- AWS S3: Basic understanding of S3 components (Buckets, Objects, Directory Buckets). Knowledge of access control, security, logging, and monitoring in S3.
- Amazon CloudWatch: Experience with monitoring dashboards, alarms, and resource performance. Setting up metrics and s to ensure system stability.
- Databricks: Understanding data workflows and writing SQL queries in Databricks Postgres.
- Python: Ability to troubleshoot and modify beginner-to-intermediate scripts.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Amazon CloudwatchPostgresqlconfiguration managementcloud technologiesdata platformsamazon web servicesAutomatingapplication serversAWS CloudWatchAWS S3Monitoring ToolsdebuggingDatabrickscloudmaintenancedata analysisIT SupportLinux
About UST
UST Global
IT Services & Consulting
14.0k+
employees
1999
27 years old
Aliso Viejo, California
US
₹12.9L PA avg
Avg at UST
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UST helps the world's best organizations succeed through digital transformation, crafting disruptive solutions and strategies bringing our clients vision to life.
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IT Services & ConsultingManufacturing
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