Associate I/II AR Billing (OTC)

Job Summary

We are looking for an experienced Accounts Receivable (AR) Billing Analyst to manage billing operations and support the end-to-end Order-to-Cash (OTC) process. The ideal candidate should have strong experience in invoice generation, customer billing, account reconciliation, dispute management, and ERP systems.

Key Responsibilities

• Manage end-to-end Accounts Receivable and Billing operations.
• Process and generate accurate customer invoices as per contractual terms.
• Review billing data and ensure invoices are raised accurately and on time.
• Handle recurring, manual, and ad-hoc billing activities.
• Perform invoice validation and resolve billing discrepancies.
• Work closely with internal stakeholders to resolve billing-related queries.
• Manage customer account reconciliations and investigate outstanding balances.
• Support the complete Order-to-Cash (OTC) cycle.
• Handle credit notes, debit notes, adjustments, and invoice corrections.
• Monitor billing exceptions and ensure timely resolution.
• Support month-end and year-end closing activities.
• Prepare AR ageing and billing reports.
• Ensure compliance with internal controls, policies, and accounting standards.
• Identify process improvement opportunities and contribute to automation initiatives.
• Maintain accurate documentation and records of billing transactions.

Required Skills & Qualifications

• Bachelor's or Master's degree in Commerce, Finance, Accounting, or a related field.
• 1-4 years of experience in Accounts Receivable, Billing, or OTC operations.
• Strong understanding of the Order-to-Cash process.
• Experience in:
• Customer Billing
• Invoice Processing
• Accounts Receivable
• Cash Application
• Account Reconciliation
• Credit/Debit Notes
• Billing Adjustments
• Dispute Resolution
• Experience working with ERP systems such as:
• SAP
• Oracle
• NetSuite
• Microsoft Dynamics
• Good knowledge of MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience working in a Shared Services, GCC, or multinational environment.

Shift timing :5:00 PM IST to 2:00 AM IST