BHUBANESWAR · FULLTIME
Associate-Housekeeping
Mayfair Hotels & Resorts
Bhubaneswar · onsite · Posted 4d ago
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Undisclosed0–1 yrsfulltimeBhubaneswar
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Section · 01
About this role
OBJECTIVE:
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
PRINCIPAL ACCOUNTABILITY:
- Enters and prepares the room for cleaning.
- Makes bed.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, Cleans guest bathroom/bed room/floor corridor).
- Responsible for replenishment of guest complimentary water.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Assist guest with their questions and direct them to the areas they want to go.
- Take care of all cleaning equipments used in Rooms
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Housekeeping Supervisorguest satisfactionroom attendantguest complaintsSpring BootmaintenanceHousekeeping
Section · Company
About Mayfair Hotels & Resorts
Mayfair Hotels & Resorts
Hospitality
744
employees
1982
44 years old
Bhubaneswar
India
About
MAYFAIR Hotels & Resorts operates Ten luxury hotels and beach resorts in North East, Goa & Eastern India. Inspired by Nature.
Industries
Travel & Tourism / Hospitality
Employee ratings
246 reviews
4.2/ 5
Culture
4.1
Career growth
3.5
Work-life
4.0
Employees rate it well for
Work Environment20Salary19Senior Management18Work Culture15Career Growth9
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