Associate General Manager Learning & Development -Hyderabad

 Primary Responsibilities

Zonal Learning Planning & Execution

• Implement zonal sales training calendar based on national guidelines
• Identify local training needs and customize content to reflect regional priorities
• Coordinate with trainers and facilitators for timely and high-quality learning delivery in alignment with guidelines of the national Sales Academy

Training Facilitation & Oversight

• Monitor the facilitation of training sessions across formats: in-person, virtual, and on-the-job
• Ensure logistics, materials, and trainer resources are in place for each program
• Support trainers in driving learner engagement and knowledge retention

Stakeholder Management

• Liaise with Zonal Sales Head and Store Managers to ensure zonal sales learning priorities are met
• Partner with Section Head – Learning (Sales) and Team Member(s) Learning – (Sales) for smooth implementation of training programs
• Capture feedback from field teams to inform continuous improvements

Training Metrics & Impact Tracking

• Monitor attendance, feedback, and performance impact of training initiatives
• Track zone-level training KPIs and report on progress to Section Head - Learning (Sales) and Vertical Head - Learning
• Recommend changes to programs based on data insights and business feedback

Team Management & Coaching

• Supervise team members within the allocated zone.
• Support team capability development and performance enhancement
• Facilitate peer learning and sharing of best practices

External Interfaces

Internal Interfaces

Industry Associations & Certification Bodies

HR Team

Training & Development Vendors

Zonal Sales Heads

HR Technology & Assessment Vendors

Finance

Executive Education Institutes

Sales SMEs, Consultants, Learning Networks

Job Specifications

Bachelor’s/Master’s degree in Human Resources, Business Administration, Psychology or a related field

Minimum 8-10 years of experience in learning & development, with at least 2-3 years exposure in sales training, preferably in the retail or consumer-driven industry.