Associate - Finance Operations

Job Summary

The Associate, Finance Operations will be part of the broader Finance Operations team, supporting day-to-day transactional finance activities with a focus on employee expense reimbursements, travel and entertainment (T&E) expenses for our EU & USA entities. This role is based in India in a hybrid in-office model.

Responsibilities

• Review and process employee expense and T&E claim for accuracy, completeness, and policy compliance, approving or returning items with clear comments for various regions.
• Perform periodic expense-related reconciliations, handle Corporate Travel Account (CTA) card reconciliations, and verify payout details to ensure ledger accuracy.
• When required, handle P2P activities, including creation of PO, invoice processing, and resolving routine mismatches or missing information with stakeholders and vendors.
• Act as a first-line contact for internal teams on expense, payment, and P2P questions, providing timely, professional responses and escalating more complex issues where needed.
• Maintain high data quality, follow established SOPs and controls, and support audits or process reviews by providing accurate documentation and explanations.
• Contribute to continuous improvement by flagging recurring issues, suggesting enhancements, and supporting testing or rollout of process and system changes.
• Ensure strict adherence to regional SLAs, internal audit requirements, statutory regulations, and record retention standards.

Requirements

• Bachelor's degree in Commerce, Accounting, Finance, Business Administration, or a related field.
• 2-3 years of relevant experience in finance operations, expense audit, reimbursement processing, accounts payable, or other transactional finance roles
• Basic understanding of core finance operations concepts, particularly around expenses, and policy management.
• Strong attention to detail and ability to work with large volumes of transactional data with minimal errors.
• Good written and verbal communication skills; able to explain policy decisions clearly and professionally to employees and vendors.
• Comfort working with spreadsheets (Excel/Google Sheets) and finance/expense/P2P systems; experience with tools like Coupa, SAP, or similar is a plus but not mandatory.
• Ability to follow defined policies and procedures while exercising sound judgement on when to escalate issues.
• Customer-oriented mindset, with a focus on responsiveness, quality, and timely resolution.
• Willingness to work in a hybrid in-office environment in India and collaborate across time zones as needed.