PUNE · FULLTIME
Associate Finance Admin Rep
EGC Global Services
Pune · onsite · Posted 28d ago
Sourced from
Undisclosed2–7 yrsfulltimePune
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Job Summary
The Billing Analyst plays a critical role in ensuring healthy cash flow and maintaining strong financial discipline within the organization. This role is responsible for managing accounts receivable, reducing overdue balances, resolving customer disputes, and supporting the implementation of collection strategies. The analyst collaborates closely with crossfunctional teams to ensure timely payment realization, accurate financial records, and excellent customer experience.
Responsibilities - Collaborate with Sales, Customer Service, and Finance teams to resolve billing or statement issues and support timely cash application.
- Assist the supervisor in executing and refining collection strategies to improve receivable performance.
- Reconcile orders with customer records, validate credits/debits, process unapplied cash, and resolve account discrepancies.
- Prepare and issue manual dunning letters across various levels in accordance with established procedures.
- Monitor autodunning processes, identify deviations, and raise timely alerts for corrective action.
- Track overdue accounts, perform credit risk assessments based on payment delays and aging, and escalate risks when necessary.
- Coordinate with Legal teams on accounts requiring litigation or advanced recovery efforts.
- Maintain detailed trackers and logs of collection communications, followup activities, and customer commitments.
- Engage with customers through calls, emails, and written communication to follow up on payments, resolve disputes, and provide invoice/statement copies as needed.
- Bachelors degree in Finance/Accounting (preferred) or a relevant diploma.
- Proficiency in MS Office with working knowledge of ERP/CRM systems.
- 2+ years of experience in collections or customer service.
- Strong verbal and written communication skills.
- Basic understanding of accounting principles.
- Accuracy and attention to detail
- Strong verbal and written communication
- Customer interaction and negotiation
- Team collaboration
- Time management and prioritization
- Percentage of accounts receivable collected on time - Pass due %
- Call Efficiency (contacts per day/week)
- Data Accuracy in systems
Sourced from naukri
Section · 02
Skills
Customer ServiceCustomer Experiencecrmfinancial recordscrm systemsCash ApplicationrefiningLitigationERPAccounts ReceivableCASH FLOWcredit riskCommunication Skillstime managementSalesLegalAccountingfinance
Section · Company
About EGC Global Services
EGC Global Services
Accounting & Auditing
Kochi, Kerala
India
₹6.5L PA avg
Avg at EGC Global Services
About
Founded in 2021, EGC Global Services India Private Limited (EGCGS) is a wholly owned subsidiary of EWIE Group of Companies LLC (EGC). As part of the EGC family, we are proud to be associated with our group companies – EWIE, PSMI, SourcePro, EGC Supply, GSNS. Our parent company, EGC, is headquartered in Ann Arbor Michigan, USA, and is the 27th largest industrial distribution firm in the world.With a presence in 16 countries supporting 250+ programs, EGC is considered a leader in the adoption of new practices and technology solutions that provide value to customers and lead to substantial cost savings. Our division was incorporated in 2021 at Kochi, Kerala India, with a primary focus on being the shared support center for our group companies across Technology, Procure-to-pay, Order-to-cash, E-commerce and Master Data Management Processes.
Industries
Accounting & Auditing
Employee ratings
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2.7
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2.5
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2.5
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