BENGALURU · FULLTIME
Associate Engineer
iValue InfoSolutions
Bengaluru · onsite · Posted 51d ago
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Section · 01
About this role
- Monitor database servers, services, and instances to ensure availability, performance, and operational health.
- Perform daily health checks, monitor alerts, job failures, storage utilization, and database connectivity.
- Validate and monitor backup jobs, report failures, and support backup and recovery activities.
- Manage database users, roles, permissions, and access requests in accordance with security policies.
- Provide first-level support for SQL Server, Oracle, MySQL, and PostgreSQL databases.
- Troubleshoot basic database, performance, and connectivity issues, escalating complex problems to L2/L3 teams.
- Handle incidents and service requests within SLA timelines while following ITIL processes and escalation procedures.
- Maintain operational documentation, knowledge articles, and prepare regular database health and incident reports.
About You
- Bachelor s degree in Computer Science, Information Technology, or a related discipline.
- 1-3 years of experience in database administration or production database support.
- Basic knowledge of Microsoft SQL Server, Oracle Database, MySQL, and PostgreSQL administration.
- Understanding of database concepts such as tables, indexes, schemas, users, and SQL queries.
- Familiarity with backup and recovery processes, database monitoring, and performance monitoring.
- Exposure to database monitoring tools and ITSM platforms such as ServiceNow, Remedy, or similar tools.
- Basic knowledge of Windows and Linux server environments, with awareness of ITIL best practices.
- Strong analytical, troubleshooting, communication, and documentation skills, with the ability to work in a 24x7 support environment.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Section · Company
About iValue InfoSolutions

iValue InfoSolutions
Financial Services
175
employees
2008
18 years old
Bangalore,Karnataka
India
₹7.4L PA avg
Avg at iValue InfoSolutions
About
iValue Infosolutions Limited the fastest-growing Strategic Technology Advisor, secures and manages enterprises digital assets in hybrid-cloud environments. With 500+ experts, we offer custom solutions and services, partnering with top OEMs across India, SAARC and SEA.
iValue cloud based CoE showcases 25+ integrated solutions stack across OEMs to facilitate risk-free technology adoption in double quick time for our Partners business growth.
iValue has direct presence across India, SAARC and Southeast Asia, with local teams covering business and technical needs of partners to address their customer needs across the regions.
We leverage our technology experience from our 8000+ customer engagements, and 17 years of business maturity to differentiate ourselves as a value aggregator and technology enabler.
The depth of our experience, cuts across government services, banking, financial services, and insurance, telecom, retail, and manufacturing verticals. In turn, this experience allows us to provide high-quality consulting, enabling, and managed services to our customers across geographies.
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Career growth
3.9
Work-life
3.7
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