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    Job · 14893454

    BENGALURU · FULLTIME

    Associate Engineer

    iValue InfoSolutions logo

    iValue InfoSolutions

    Bengaluru · onsite · Posted 51d ago

    Sourced fromNaukri
    Undisclosed1–3 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Summary
    Provide L1 operational support for enterprise database environments including Microsoft SQL Server, Oracle, MySQL, and PostgreSQL, ensuring database availability, monitoring, backup validation, and incident management. Support day-to-day database administration activities while collaborating with L2/L3 teams for issue resolution and continuous service stability.

    About the Role
    1. Monitor database servers, services, and instances to ensure availability, performance, and operational health.
    2. Perform daily health checks, monitor alerts, job failures, storage utilization, and database connectivity.
    3. Validate and monitor backup jobs, report failures, and support backup and recovery activities.
    4. Manage database users, roles, permissions, and access requests in accordance with security policies.
    5. Provide first-level support for SQL Server, Oracle, MySQL, and PostgreSQL databases.
    6. Troubleshoot basic database, performance, and connectivity issues, escalating complex problems to L2/L3 teams.
    7. Handle incidents and service requests within SLA timelines while following ITIL processes and escalation procedures.
    8. Maintain operational documentation, knowledge articles, and prepare regular database health and incident reports.

    About You
    1. Bachelor s degree in Computer Science, Information Technology, or a related discipline.
    2. 1-3 years of experience in database administration or production database support.
    3. Basic knowledge of Microsoft SQL Server, Oracle Database, MySQL, and PostgreSQL administration.
    4. Understanding of database concepts such as tables, indexes, schemas, users, and SQL queries.
    5. Familiarity with backup and recovery processes, database monitoring, and performance monitoring.
    6. Exposure to database monitoring tools and ITSM platforms such as ServiceNow, Remedy, or similar tools.
    7. Basic knowledge of Windows and Linux server environments, with awareness of ITIL best practices.
    8. Strong analytical, troubleshooting, communication, and documentation skills, with the ability to work in a 24x7 support environment.



    Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Section · 02

    Skills

    itsmIncident ManagementDatabase MonitoringDatabase Administrationitil processesbackup and recoveryoperational supportDatabase ConnectivityITSM platformsMySQLAdministrationInformation TechnologySQL ServerLinux

    Section · Company

    About iValue InfoSolutions

    iValue InfoSolutions logo

    iValue InfoSolutions

    Financial Services

    175

    employees

    2008

    18 years old

    Bangalore,Karnataka

    India

    ₹7.4L PA avg

    Avg at iValue InfoSolutions

    About

    iValue Infosolutions Limited the fastest-growing Strategic Technology Advisor, secures and manages enterprises digital assets in hybrid-cloud environments. With 500+ experts, we offer custom solutions and services, partnering with top OEMs across India, SAARC and SEA.


    iValue cloud based CoE showcases 25+ integrated solutions stack across OEMs to facilitate risk-free technology adoption in double quick time for our Partners business growth.


    iValue has direct presence across India, SAARC and Southeast Asia, with local teams covering business and technical needs of partners to address their customer needs across the regions.

    We leverage our technology experience from our 8000+ customer engagements, and 17 years of business maturity to differentiate ourselves as a value aggregator and technology enabler.


    The depth of our experience, cuts across government services, banking, financial services, and insurance, telecom, retail, and manufacturing verticals. In turn, this experience allows us to provide high-quality consulting, enabling, and managed services to our customers across geographies.

    Industries

    Financial ServicesInternet

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    3.5

    Career growth

    3.9

    Work-life

    3.7

    Employees rate it well for

    Compensation & Benefits37Overall Company37

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    Associate Engineer · waiting for your command