Associate - Donor Request Management

Urgent hiring_

Job Location - Bangalore

Prior experience in healthcare, donor coordination, hospitals, or patient services preferred.

Role Summary:
Manage Confirmatory Typing (CT) requests, coordinate with potential stem cell donors, and ensure smooth donor evaluation, sample collection, logistics, and documentation while maintaining compliance with quality and regulatory standards.

Key Responsibilities:

• Activate and manage CT requests in the internal system.
• Contact and educate potential stem cell donors about the donation process.
• Assess donor suitability and eligibility based on medical guidelines.
• Obtain health questionnaires and donor consents.
• Coordinate blood sample collection, logistics, and shipments.
• Ensure timely delivery of samples to transplant centers and laboratories.
• Maintain accurate case records and update donor status in the system.
• Ensure compliance with organizational and regulatory requirements.
• Participate in training sessions and process improvement initiatives.
• Resolve donor coordination and logistics-related issues effectively.

Key Skills:

• Strong donor/patient coordination and communication skills.
• Excellent documentation and case management abilities.
• Good problem-solving and analytical skills.
• Attention to detail and ability to manage multiple cases simultaneously.

Qualifications:

• Degree in Life Sciences, Healthcare, or a related field.
• Strong verbal and written communication skills.
• Prior experience in healthcare, donor coordination, hospitals, or patient services preferred.