Associate Director, Sales Training – Connected Care

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Position Summary  

The newly formed Global Sales Operations & Effectiveness organization is   leading   the transformation of BD’s sales   capabilities— positioning BD to become the strongest commercial organization in MedTech.  

The Associate Director, Sales Training for Connected Care partners with the Connected Care segment to translate BD’s global sales   methodology , sales process, and commercial priorities into field-ready training. Operating within a global train-the-trainer model, this role equips and certifies Connected Care’s regional trainers to deliver and reinforce that training in the field, serving as the connective tissue between BD’s enterprise capability standards and how the segment builds seller capability.  

Partnering closely with Business Unit leadership, regional training teams, sales enablement leaders, content creation teams, and commercial excellence stakeholders, the Associate Director translates business priorities into scalable learning solutions that improve seller productivity, accelerate adoption, strengthen sales capabilities, and drive commercial outcomes worldwide.  

Key Responsibilities  

Commercial Training Strategy  

Partner   with the Connected Care sales training team to align their training strategy to BD’s global sales   methodology   and commercial priorities.  

Partner with Connected Care leadership teams to   identify   capability gaps and performance improvement opportunities   using data and field insights.  

Translate business priorities into focused capability plans tied to revenue, pipeline, and productivity outcomes  

Ensure training investments   are targeted, scalable, and   outcome-driven .  

Sales Methodology & Process Enablement  

Serve as a subject matter expert   in   BD’s   global   sales   methodology   and commercial process.  

Translate   methodology   and process standards into formal, practical, field-ready sales training solutions.  

Ensure adoption of the   methodology   is embedded in onboarding, product training, leadership development, and continuous learning programs.  

Partner with Global Sales Process leadership to continuously strengthen commercial execution.  

Learning Architecture   &   Curriculum Design  

Design scalable learning journeys   in partnership with content and enablement teams  

Partner with Global Sales Content teams and internal stakeholders to develop scalable learning journeys.  

Ensure curriculum integrates sales   methodology , commercial process, product   expertise , business acumen, customer engagement skills, digital selling aids, and product proof points.  

Leverage a mix of modalities   ( instructor-led, virtual,   digital,   simulation, and AI-enabled )   to drive engagement and retention.  

Trainer Excellence   &   Field Enablement  

Facilitate regional and global workshops, certification programs, and leadership sessions as   required .  

Enable and certify regional trainers through a structured train-the-trainer model.  

Coach and mentor regional trainers to improve facilitation effectiveness and delivery.  

Establish best practices for training and a scalable solution for global delivery.  

Set clear standards for trainer capability, delivery quality, and consistency.  

Measurement & Commercial Impact  

Establish training success metrics tied to business outcomes.  

Design and consider measures related to training completion, knowledge acquisition, behavior change,   methodology   adoption, productivity improvement, pipeline impact, and revenue contribution.  

Develop dashboards and reports that support and   demonstrate   effectiveness.  

Continuously   monitor   and   optimize   training approaches based on performance data.  

Governance & Continuous Improvement  

Participate in enterprise training governance forums.  

Ensure compliance with learning standards and deployment practices.  

Identify   opportunities to simplify and scale learning solutions.  

Establish feedback loops across trainers, leaders, and sales teams.  

Share best practices across business units and regions.  

Qualifications  

Bachelor’s   degree   required .  

7–10+ years of experience in sales training, sales enablement, commercial excellence, learning & development, or sales leadership development.  

Experience leading training initiatives within global, matrixed organizations.  

Experience supporting MedTech, healthcare, life sciences, or highly regulated industries.  

Experience designing and   facilitating   instructor-led and virtual learning programs.  

Strong executive communication and stakeholder management skills.  

Preferred Requirements  

Experience developing and deploying sales methodologies.  

Experience implementing train-the-trainer models.  

Experience measuring learning effectiveness and commercial outcomes.  

Experience working with CRM and learning technologies.  

Experience supporting global business transformations.  

Advanced degree preferred.  

Leadership Attributes  

Commercially grounded, people-first leader with strong business acumen.  

Curious, innovative, and comfortable pushing boundaries while navigating governance and risk.  

Trusted   partner   who can both collaborate and constructively challenge.  

Data-driven decision maker with the ability to translate insights into action.  

Clear, concise communicator with   strong   executive presence.  

High integrity, learning agility, and resilience in a fast-changing environment.  

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: · Annual Bonus · Potential Discretionary LTI Bonus Health and Well-being Benefits · Medical coverage · Health Savings Accounts · Flexible Spending Accounts · Dental coverage · Vision coverage · Hospital Care Insurance · Critical Illness Insurance · Accidental Injury Insurance · Life and AD&D insurance · Short-term disability coverage · Long-term disability insurance · Long-term care with life insurance Other Well-being Resources · Anxiety management program · Wellness incentives · Sleep improvement program · Diabetes management program · Virtual physical therapy · Emotional/mental health support programs · Weight management programs · Gastrointestinal health program · Substance use management program · Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being · BD 401(k) Plan · BD Deferred Compensation and Restoration Plan · 529 College Savings Plan · Financial counseling · Baxter Credit Union (BCU) · Daily Pay · College financial aid and application guidance Life Balance Programs · Paid time off (PTO), including all required State leaves · Educational assistance/tuition reimbursement · MetLife Legal Plan · Group auto and home insurance · Pet insurance · Commuter benefits · Discounts on products and services · Academic Achievement Scholarship · Service Recognition Awards · Employer matching donation · Workplace accommodations Other Life Balance Programs · Adoption assistance · Backup day care and eldercare · Support for neurodivergent adults, children, and caregivers · Caregiving assistance for elderly and special needs individuals · Employee Assistance Program (EAP) · Paid Parental Leave · Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs · Bereavement leaves · Military leave · Personal leave · Family and Medical Leave (FML) · Jury and Witness Duty Leave

#CLOLI

Why Join Us? To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers .

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Required Skills Optional Skills . Primary Work Location USA NJ - Franklin Lakes

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under " Our Commitment to You ."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information $168,000.00 - $268,800.00 USD Annual