Associate Director Human Resource

About the Role

We are looking for an experienced and strategic Human Resources Director to lead and oversee the organization's HR function. The ideal candidate will have 10+ years of experience in Human Capital Management, including at least 5 years of experience in IT Services and IT Consulting.

The HR Director will partner with senior leadership to develop and execute HR strategies aligned with business objectives, while overseeing talent acquisition, employee relations, performance management, compensation and benefits, compliance, learning and development, and organisational culture.

Key Responsibilities

• Partner with senior leadership to align HR strategies with organisational goals, workforce planning, talent acquisition, and retention.
• Lead, develop, and oversee the HR department, including day-to-day operations and team performance.
• Develop and implement HR policies, processes, programs, and initiatives aligned with business and compliance requirements.
• Oversee talent acquisition, workforce planning, recruitment, onboarding, and talent management initiatives.
• Manage employee relations, disciplinary matters, workplace investigations, conflict resolution, and employee engagement.
• Oversee compensation, benefits, leave management, performance management, recognition, and employee development programs.
• Drive learning and development, professional development, and training initiatives across the organisation.
• Analyse HR metrics, workforce trends, and reports from HRIS and talent management systems to support data-driven decision-making.
• Ensure compliance with applicable federal, state, and local employment laws and regulations.
• Stay current with HR trends, employment legislation, technology, and best practices and advise senior leadership accordingly.
• Develop and manage the HR department budget.
• Establish and monitor HR KPIs and workforce-related metrics.
• Lead initiatives related to organizational culture, employee engagement, productivity, and retention.
• Provide strategic guidance and mentorship to HR team members.
• Support organizational change management and business transformation initiatives.
• Perform other HR-related duties and responsibilities as required.

Supervisory Responsibilities

• Recruit, interview, hire, and train HR team members.
• Oversee the daily workflow and priorities of the HR department.
• Conduct and support timely performance evaluations.
• Provide coaching, guidance, and professional development to HR staff.
• Handle disciplinary actions and terminations in accordance with company policies and applicable regulations.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Master of Business Administration (MBA) required.
• 10+ years of experience in Human Capital Management / Human Resources.
• 5+ years of experience in IT Services and IT Consulting.
• Strong experience in strategic HR leadership and people management.
• Experience working closely with senior leadership and business stakeholders.
• SHRM-CP or SHRM-SCP certification is highly preferred.

Required Skills & Competencies

• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, and stakeholder management skills.
• Strong leadership and people-management capabilities.
• Excellent organizational skills and attention to detail.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong knowledge of employment laws, HR policies, and compliance requirements.
• Experience with HRIS and talent management systems.
• Proficiency in Microsoft Office Suite or related business software.
• Ability to adapt HR strategies to changing business needs.
• Strong understanding of talent management, employee engagement, performance management, and organizational development.

Ideal Candidate

The ideal candidate is a strategic HR leader with a strong IT Consulting/IT Services background, capable of partnering with senior leadership while effectively managing the full HR function. The candidate should demonstrate excellent communication skills, strong business acumen, and the ability to operate in a dynamic, growth-oriented organization.