Associate Director - Healing Services

Major Deliverables

• Oversee end to end implementation of Healing Services, including case work for PSE program, Mental Health Services, work with institutions and any other work that Arpan is involved with in the area of Mental Health.
• Providing Strategic Thinking and Guidance to the Healing services Team and psychotherapeutic work of Arpan. Identify opportunities to scale Arpan's work both Nationally and Internationally.
• Define and monitor quality benchmarks to maintain programme fidelity, reach and impact.
• Ensure operational excellence by planning, reviewing, and refining implementation processes and conducting regular quality checks.
• Providing strong value driven leadership to a large, diverse team, fostering a high performance and inclusive team culture.
• Manage and build a high-quality motivated team and provide direction and mentorship to large, young and diverse teams.
• Lead a multilayered team structure including programme managers, coordinators and counsellors.
• Drive accountability and growth through regular performance reviews, coaching, and professional development initiatives.
• Strengthening internal systems, SOPs, and cross functional collaboration for effective programme delivery.
• Represent Arpan at relevant external forums, coalitions, and sectoral platforms focused on child protection and mental health along with senior leadership.
• Contribute to thought leadership through documentation, case studies and strategic insights.
• Build partnerships to scale therapeutic services and capacity building of external stakeholders.
• Collaborate with RME team to embed data driven decision making and continuous improvement.
• Represent Arpan in state, national, and international forums to advocate for CSA prevention education and showcase healing services leadership.

Job Challenge

• To manage complex cases
• Manage and ensure low attrition, a high quality, motivated team, and provide direction and mentorship to large, young and diverse teams
• Continuous strategy and ideation with senior team to refine Arpan's strategic direction

Specialized Job Competencies

• Experience in therapeutic modalities and case work along with trauma informed and child centric approaches
• Team management Strategic programme design, scaling, and impact evaluation
• Executive stakeholder management (funders, govt, partners)
• Risk governance and crisis leadership in sensitive cases
• High-quality team development and talent retention strategies
• Expertise in Gender based Violence and Child Protection.
• Excellent written and verbal communication and presentation.
• Strong understanding of technology-enabled learning and child protection frameworks.

Educational Qualification

Post-Graduation in Psychology, Counselling, Child Development, and other related fields.

Desired Work Experience

• Overall: 12-15 years of total experience in a therapeutic role with at least 5 years in a leadership role
• Functional: Leadership / mentorship role in child rights/child protection, at national / international NGOs, research institutions, or education boards

Other desired attributes

• Inter-personal skills; ability to handle high pressure situation
• Deep understanding of Child Rights, Human Rights, Child Protection, J. J. Act
• Strong articulation and analytical skills
• Leadership skills and ability to deploy transformative changes in collaboration with other teams

Location: Mumbai

Compensation

In addition to a meaningful, purpose-driven career, we provide a fair, market-aligned executive salary tailored to the scale of our operations and the strategic caliber of the candidate.

If interested, please apply using the Google Form link: https://docs.google.com/forms/d/e/1FAIpQLSczIAqi7jOt6iJ4GhWz5Cm4CiDy_lPMD5X5k4Uwh5Q4FnxszQ/viewformusp=header

Kindly please check the Careers page - https://www.arpan.org.in/careers/

About Arpan

Arpan is a globally recognised, award-winning non-profit working towards the elimination of Child Sexual Abuse (CSA) in India.

Based in Mumbai, with a team of over 144 dedicated professionals, Arpan is India's largest non-profit providing CSA Prevention and Intervention services for both children and adults. As a critical stakeholder for state and non-state actors, Arpan is a leading voice in the space of CSA Prevention and Intervention in India and uses advocacy and research to push for policy and systemic change at the local, state and national levels.

Arpan is a global thought leader in the CSA space, with innovative impact models that work with a range of stakeholders, from children and parents to state bodies and teachers. Arpan's key project focuses on Personal Safety Education in schools, teaching children and adolescents (ages 4 to 18) about personal safety so they can identify and seek help in unsafe situations. Arpan also trains and empowers teachers and parents with the knowledge, attitude and skills needed to prevent and deal with CSA. Since 2007, Arpan has impacted over 19.4 million children and adults and has received 8 National and 2 International Awards for its exemplary work.

For more details - www.arpan.org.in

About Child Protection Policy of ARPAN

Arpan's work is child-centric where the key is to understand and value what the child wants and hence the child is an integral part of the decision-making process. This philosophy extends to all the programmes at Arpan, where children are the primary stakeholders. Arpan expects that all board members, advisors, donors, partners, employees, volunteers, interns, consultants, partner counsellors and contractors agree to fully comply with Arpan's Child Protection Policy. For more details, read on the below link - https://www.arpan.org.in/child-protection-policy/